Settings and activity
86 results found
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124 votes
An error occurred while saving the comment An error occurred while saving the comment Checking on this, Jeremy. When I hear something, I'll share here.
An error occurred while saving the comment Hey, Team - these features have been implemented. Below are KB articles that might help you to better adopt these features. Please feel free to reach out if the Idea Team can assist further. https://support.ringcentral.com/video/in-meeting-controls/using-whiteboard-during-ringcentral-video-meeting-in-app-desktop-web.htmlhttps://support.ringcentral.com/video/in-meeting-controls/raising-hand-during-ringcentral-video-meeting-desktop-web.htmlI don't have a KB handy for Annotate, but working to get it added.
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9 votes
An error occurred while saving the comment Team, this was implemented in Q2. From Release Notes (found here):Autodial can be enabled/disabled for specific supported devices to dial a specific phone number. An example use case is a phone in a bar which would automatically dial a taxi company. This is available for MVP Premium and Ultimate edition customers.
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180 votesSeptember 2023 UpdateThank you for your responses and feedback everyone! Product has completed their research into this possibility and have confirmed that at this time, the feature is not on any upcoming roadmaps. With this update, the status for the idea has been changed to Future Consideration. Hello everyone, Thank you for your interest in this idea. As our product managers are researching this feature, they'd like to know if you want this to be for Direct Messages and Teams, or just Direct Messages? Please leave your feedback and use case via comment. Thanks all!
An error occurred while saving the comment Unfortunately, we don't have a firm date, but it is a planned feature. We'll be sure to update here when we have additional details to share.
An error occurred while saving the comment Thanks for this idea! We have merged it with another idea for the same feature request.
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1 vote
An error occurred while saving the comment Mohsin, we encourage you to work directly with The Britsoft to leverage our Open API. You can learn more here: https://www.ringcentral.com/platform.html
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15 votes
An error occurred while saving the comment Hey, Bob - let's take this offline and see if we can't get you some support from your account manager and address these other items. Contact the Ideas Team at Ideas@RingCentral.com
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3 votes
An error occurred while saving the comment Thanks for this, Martin!We've shared with the team that manages this function on the Support Site.
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9 votesUnder Review · 4 comments · Developer Platform, APIs, & Integrations » Integrations: Other · Admin →
An error occurred while saving the comment Because we don't have a direct integration, we would encourage you to work with EZLynx and leverage our open API. You can learn more here: https://developers.ringcentral.com
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35 votes
An error occurred while saving the comment You'll find the update on the downloads page here: https://support.ringcentral.com/download.html
An error occurred while saving the comment Jon, I'm looking into this - hang tough while we wait for an answer. Thanks!
An error occurred while saving the comment Looks like this got pushed down the road just a little. Hoping for this quarter, but will keep you updated here when we get more news.
An error occurred while saving the comment My understanding is that this is coming this quarter. When I have an update on this, I'll be sharing information here.Stay tuned.
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1 vote
An error occurred while saving the comment Becki, Can you please be a bit more specific about what part of the app you're referring to?Screen shots are helpful.
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116 votes
Admins, learn how to set up this feature here!
An error occurred while saving the comment Hey, all - we might recommend using our ring group feature if you want to have call waiting. Here's the link to learn more. https://support.ringcentral.com/article/10183.html. If this does not address your specific use case, please share more details here in the comments and we'll update!Thanks!
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11 votes
An error occurred while saving the comment Hey, Luke! We tested it too and ran into the same issue. We're going to dig in a bit further. Hang tough!
An error occurred while saving the comment Hey Luke - I think this KB can help - under Policies, the Admin will need to uncheck internal calls. https://support.ringcentral.com/article/Permissions-List-and-Details.html#user_settings
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150 votes
An error occurred while saving the comment Chris, this is on the radar of our Product Team. We'll update this idea when we have further details.
An error occurred while saving the comment Hey, David! We want to make sure the right Product team gets visibility on your idea for bulk deleting of voicemails. However, this may be lost in the comments under the idea for bulk deleting team messaging. We would recommend you create a new submission for your idea so we can get it in front of the correct teams.
An error occurred while saving the comment Megan, we've merged this with an already existing idea. Thanks so much!
An error occurred while saving the comment Thanks for the clarification, Mike! We've seen other customers with a similar use case and we'll be pointing them toward this idea to leave their votes!
An error occurred while saving the comment Thanks for this idea! Can you please share your use case for this feature. We'd like to learn a bit more to share with our product team.
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4 votes
An error occurred while saving the comment Hey, thank you for submitting this idea. We see that you created a case for this and supported indicated that this feature is working as intended. We'll share this idea with the product team to make sure they are aware of your use case.
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83 votes
An error occurred while saving the comment Mark, I meant more details from the RC side. We'll update this idea when we have further details for you.
An error occurred while saving the comment Thanks, Mark - we hear you. We'll be sure to update this idea when we have more details.
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12 votes
An error occurred while saving the comment Matt, this feature has been enabled. You can learn more about it here:https://support.ringcentral.com/app/users/desktop-web/configuring-themes-ringcentral-app-desktop-web.html
An error occurred while saving the comment Happy to report that we have added the Dark Theme! Please make the switch and let us know what you think in the RingCentral Community. Community.RingCentral.com
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1 vote
An error occurred while saving the comment This is a cool idea! Thanks for sharing. We'll get it bubbled up to the Product Team.
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4 votes
An error occurred while saving the comment Hey, team! This functionality is now in place for RingCentral Video. Please let us know if you have any questions. This feature will be set up for mobile in just a few days.
An error occurred while saving the comment Got it, Elia! Thanks for the clarification. We have updated the description on your idea to reflect the ask. We'll share with product.
An error occurred while saving the comment Elia, if you select the host, you can chat with them privately. There is a drop-down that shows all the attendees of the meeting including the host. You select them and conduct the conversation privately. If you're still having trouble, please reach out to us directly at Community.Support@RingCentral.com and we can troubleshoot the issue.
An error occurred while saving the comment Updated the link, Elia. Thanks for your patience.
An error occurred while saving the comment Elia, thanks for sharing this idea. However, this is a feature that does exist. And it shouldn't make a difference if you are using RCV or RingCentral Meetings. Here is a KB for RCV chats, but it should help no matter what video product your team uses. https://support.ringcentral.com/s/article/In-Meeting-Chat-RingCentral-Video?language=en_USLet us know if you have further questions. Community.Support@RingCentral.com
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28 votes
An error occurred while saving the comment We understand the loss of this feature is frustrating. We are anticipating that this functionality is coming back next quarter. We will update this idea with any further details or when the functionality has been implemented.
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22 votes
An error occurred while saving the comment Hey, folks! We've confirmed this has been implemented. Please see the below KB article for details. https://support.ringcentral.com/app/admin/desktop-web/manage-team-members-as-super-admin-in-ringcentral-app.html
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1 vote
An error occurred while saving the comment John, we'll be glad to connect you with your Account Manager to assist with this.
Thanks, Team - appreciate the feedback on Annotation. This feature is still being worked on but an open customer beta is expected to be accessible by end of year. We'll keep this idea updated when we have more specific dates.