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  1. For users who are not on office 365 or other supported versions, we are unable to see our up coming meetings inside the RingCentral app now. Could we add a button when a meeting is setup that would automatically create an event to our personal RingCentral user. OR if you want to take it a step further allow us to add a team? This way the meeting will show in our RingCentral Calendar and we will not have to go all the way into our outlook to attend a meeting.

    19 votes

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  2. When a user starts a video call or RCV meeting a loud ringing tone is heard. Most users find the volume too loud and then reduce the volume on their audio device. Then when the meeting starts the audio is too soft and they have to increase the volume. The suggestion is to reduce the ringing tone vole by 50% and then to increase the meeting volume by 25%.

    30 votes

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  3. When a meeting is scheduled, all registered participants should be called automatically.If I am a participant in a meeting but was not present at the start of the meeting, the client should display that a meeting is currently running and that I have the opportunity to join it.- like in a live huddleThere are several providers in the European market that provide this function, this is a very big disadvantage for us and also it is convenient because not constantly someone comes too late.

    9 votes

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  4. It appears this was a feature in the Meetings App, but is not available in the current version of the Desktop App and our account does not allow us to run Meetings.This is helpful when staff are in a video meeting and they want to hand off control to another presenter or tech support person.

    189 votes

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  5. Ability for the host to add in a shot clock or countdown on the presenter's video in the corner to ensure they are running meetings on time would be helpful to prevent meetings from running over. Then ability to add to the next presenter would be helpful as well, since multiple presentations can happen in one RCV meeting and keeping folks on track un-intrusively would be helpful in keeping effective meetings.

    3 votes

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  6. An example of when this would be helpful would be for a War Room situation.

    1 vote

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  7. The request is to be able to limit what certain users have access to. Specifically, in customer facing industries such as banking or stock trading. One thing a typical user would need to be limited from doing would be recording or not sharing the application. Others, such as those in management, can record meetings and share applications.

    1 vote

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  8. SFDC case number: 16434477SFDC case link: https://rc.lightning.force.com/lightning/r/Case/5002H00001RGXkvQAH/viewCompany: Mid-Atlantic Federal Credit UnionRC UID: 3002918020 (74 lines) ESTCurrent Total MRR: USD 4,050.86Contact name: Chad VillondoContact email:cvillondo@mafcu.org

    2 votes

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  9. When you join a meeting, but the other person or people in the meeting are running late/dont join on time. Could there be a way where the host either gets a notification when the other users join the meeting, so they can rejoin, or can the host leave a message stating that the meeting is still on, but left due to no one attending, so they could rejoin.

    1 vote

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  10. "Access code accepted. Please enter your participate ID followed by pound, otherwise just press pound to continue." Those 17 words / 29 syllables need to go away. Please provide separate call-in numbers for “RingCentral Rooms” admins and guest. My guest gets confused and report that it doesn’t work because they don’t have a participate ID. There are no participant IDs for guest, it just confuses them. Please simplify the “RingCentral Rooms” and give admins a separate call-in number. This would be a great opportunity to improve the product. Please help!!!

    1 vote

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  11. Using RCV appCustomer needs an option to transfer host or edit scheduled meeting and change host.Verbatim: I have a meeting that I am the host of and will be on vacation soon. I need to transfer the host to other participants so they can meet while I am on vacation.

    2 votes

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  12. We have lots of numbers available to use for caller ID. It would be great to have a smart search field available for the caller ID list to quickly set CID to the desired number.

    2 votes

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  13. allow for noisy participant be muter faster if the host fails to do so

    1 vote

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  14. Customer unable to send invite through the RCV app when sync in with the Apple calendarCustomer's verbatim: I want the members field available same as when you do the invite using google or outlook

    2 votes

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  15. It seems like I can only grant remote control access to another desktop user, but I'd like to allow iPad users to control my screen.

    2 votes

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  16. Add Data Export for RingCentral Video Pro plan

    3 votes

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  17. This is to have an option to remove the audio and/or video on a recorded RCV Meeting and just record the screen sharing part of the meeting.

    4 votes

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  18. Currently when sharing screen content in RCV there is no way to change the content being shared without stopping sharing and re-sharing. This combined with the many seconds lag in the process of stopping and restarting sharing causes uncomfortable pauses in collaboration. - Begin able to seamlessly change sharing without downtime or pauses would be much appreciated.

    2 votes

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  19. We've moved over to RingCentral Video for meetings since Jan 2021 but the UI is still littered with settings and options for the old RingCentral Meetings. It causes endless confusion.

    1 vote

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  20. Customer wants to use their phone number as a personal meeting ID because this is easy to remember.

    1 vote

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