437 results found
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RingCentral Meeting/Video Outlook plugin Sunset
Due to Meetings App being sunsetted, the Outlook plugin no longer works. Unfortunately, users are now unable to create meetings within a calendar event that has already been created. Very frustrating when something so simple yet super helpful to have is taken away. Please bring back this feature.
1 vote -
Multiple User Selection for 'Schedule Meetings for Me'
In Admin Portal > User List > Users with extensions > 'User' > Meetings, there is a section called 'Schedule Meetings for Me, where you can add a user who can create meetings on behalf of that user.For companies that have a users who's job it is to schedule meetings for staff, there is no other option than to go through 100+ users and add that user one by one to every user's 'Schedule Meetings for me'. It should be changed to a 'Schedule Meetings on Behalf of' dropdown on the user where you can select multiple users who you…
2 votes -
Give customers the ability to disable the rating of the quality of RCV meetings
From the customer:After every meeting is finished we get the message please rate this call with the option of selecting how many Stars, can this be turned off?
9 votes -
Video Layout - hide users not showing video.
Customers have asked to be able to hide partcipants not sharing video - ie. hide the avatars and move users sharing video up the list. If there is only 3 people sharing video make the video frames bigger and hide the avatars.
4 votes -
Add "Invite by Contact" or "Invite by Video" to RCV desktop/web App
When using the RingEX Mobile App for a RCV meeting, there is an option to "Invite by Video" into a current RCV meeting. When using the desktop or web app, you are unable to invite a contact or invite by video into an active RCV meeting.
7 votes -
See the list of participants dial-into conference line
I'd like to see all participants either during or after the call. I'm not seeing who is dialed into a specific conference number (host/participant code). Another feature request that i've seen with other vendors is the ability for RC to call the participant when ready to join the call. So participant only has to click a link and type in their own number, rather than have to type in the conf number and participant code
3 votes -
Add meeting info to top of calendar invite
When using RingCentral schedule in Outlook my users would like to see the meeting info getting pasted into the calendar event at the top of the email. Currently if they add extra info, once the meeting is created it gets added to the bottom of the list.
2 votes -
Rename/Re-save Video Conference Recordings
Ability to rename a saved recording. Currently, the Title of the meeting when it is scheduled is the title of the recording. Need the ability to rename the recording becusae often a meeting will cover multiple topics, including unplanned topics, and the recording should title the specifics recorded.
3 votes -
Add an option for international dial-ins
We have calls regularly with people from other countries, but as it is now, we have to get on and manually add their dial-ins. In the old app, you could type the country in the bottom, and it would generate the international phone numbers in the body of the email.
1 vote -
For RCV to have other dial in numbers within USA participants
for RCV need to have other dial in numbers within USA participantscurrently only getting 1 dial in number which will cause long distance charges to other participant in the USAneed other dial in numbers to be available like RCM
1 vote -
Administrative Enforcement of RingCentral Videos settings for all users on the account
It would be helpful to be able to have RingCentral Video Templates or Profiles that users can select when scheduling meetings. Profiles could include fields being made mandatory. If RC administrators were unable to create/edit/enforce settings, then the ability to have them configured on the back end & enforce would work as well.1 for setting up meetings that include only internal participants 2 for setting up meetings that include both internal & external Our request is based on the below Audit Recommendation:The following configurations on the Ring Central Applicationwere identified as not in line with best practice recommendations:Best Practice Recommendation1-Identify…
4 votes -
Allow rc video and meeting recordings to be shared via text to external phone numbers
After a client call, we would like to quickly send them a link to the recording via a text message.
2 votes -
Reintroduce a dropdown for the UK timezone in Meetings Scheduler
There's no UK timezone in the dropdown in scheduler. It was suggested to me by your support team that I choose GMT but I pointed out to them that GMT only matched UK timezone 6 months of the year! It used to be there, I'm guessing it was an oversight, please add it back in.
1 vote -
RC Video migration - need option to change default monitor back to what I had with RC Meetings when screen sharing.
Need an option to change default monitor back to what I had with RC Meetings when screen sharing (center monitor) instead of having to select a different monitor every time with RC Video.
1 vote -
Need standalone app for RingCentral Video like RingCentral Meetings
The standalone Meetings app was perfect for users who do videoconferences all day but do not need to learn to navigate the overly busy RingCentral app. RingCentral Video needs to be in a standalone version like Meetings was.
1 vote -
Have option for RingCentral Video to automatically call me one minute prior to the start of my meetings
Amazon Chime has this feature. And when I worked at Amazon, it was very useful in helping me to be on time for my meetings. I've been working at RingCentral now for three weeks, and I've already been late to a meeting because I lost track of time while working.The way it works in Amazon Chime is that Amazon Chime rings me for my meeting with the option to accept, decline, or indicate that I'm running late by selecting a number of minutes from a dropdown (e.g., 2, 5, 10, 15). If I indicated I was running late, it would…
5 votes -
Provide Fade-out option for Weatherman/Presenter Mode
The request is for a "Weatherman/Presenter Mode" to have a fade out option available. If a user goes into presentation mode, then after the predefined time (30 secs, 1 min, etc.), the presenter's image fades out completely from view. Weatherman is a very nice way to tie your image to a presentation in a personal way. However, after a very short amount of time it becomes distracting and a focal point over the intended presentation. A fade out allows for the personalized connection between the presenter and the audience, but once that connection is made the prolonged visual reference overtakes…
2 votes -
Allow Users to Choose Break out Room that they want to attend
Allow Users to Choose Break out Room that they want to attend.
1 vote -
Add Bookmark option for Favorite Meetings or PMI's
Most of the cases we have repeated meetings or scheduled for a period. For these every time we need to Copy PMI from Schedule and Pasting in Join meeting Popup. If we Have BOOKMARK feature that will help us to join immediately from Video Menu.
1 vote -
RCV Remote Desktop Control
Customer would like ability to have Remote Desktop Control
6 votes
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