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583 results found

  1. Ring Central scheduler on the app

    Customer wants to have a scheduler of the RCV on the app at all and not on the calendar

    1 vote

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  2. A way to prevent external users from recording a meeting or webinar using AI tools. The customer wants internal staff to be the only attendees capable of recording or transcribing.

    4 votes

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  3. When internet is not stable, quality of video is changing often. Give me possibility to choose quality of video. It will be better for my user expirience

    1 vote

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  4. Option to retrieve corrupted files for video meetings.

    1 vote

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  5. Prior to the recent update (some time around end of March/beginning of April for me) there was an option in the meeting chat to have the chat auto download once the meeting had finished. This option has since been removed and the chats no longer auto download. Please bring this back as an option.

    1 vote

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  6. Description:
    We would like to request a new functionality for the video conferencing service. Currently, when a user is presenting, the toolbar does not display the chat or audio controls. This limitation creates an issue in scenarios where the presenter needs to quickly mute/unmute themselves or share information through the chat without interrupting the presentation flow.

    At present, the presenter is forced to stop screen sharing in order to access the meeting controls (chat, audio, etc.), and then restart the presentation. This process disrupts the flow of the meeting and negatively impacts the overall user experience.

    Justification:
    This functionality is…

    6 votes

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  7. We are requesting a native integration or a secure API bridge for Enguard. This would allow:

    Calendar Syncing: RingCentral to read Enguard calendar events so that scheduled meeting times automatically populate on the "Join" page and the "Upcoming" tab within the RingCentral app.

    Enhanced HIPAA Workflow: Users in the medical field could remain within their secure email environment (Enguard) while still enjoying the automated scheduling features RingCentral provides to users of less secure platforms.

    Manual workarounds (copying/pasting links and manually typing dates into emails) increase the risk of human error and provide a less professional experience for patients. As HIPAA…

    1 vote

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  8. When recording meetings, the full room remains visible even if a participant’s camera is turned off. An option to control which participant is highlighted in the recording would improve usability. Additionally, a “pin speaker” or “pin participant” feature would be beneficial.

    2 votes

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  9. When you are viewing saved recordings in the RC App (under Video -> Recordings), there is the ability to share those recordings (using the "Share Materials" button for the highlighted recording). You can share them as a link. But then later on, when you go back to viewing the list of saved recordings, there is no easy way (such as a visual indicator in the list of saved recordings) to see which have been shared (via link, etc.). This is something that should exist (example: it exists in OneDrive when you share a file or folder).

    1 vote

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  10. After the recent RCV updates, the option to use Whiteboard is no longer available. Hopefully, the option will return in the desktop app version.

    1 vote

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  11. Recently I am receiving a steady flow of fraudulent scams in the form of Video Invitations under the Video tab of the Ring Central App. These invitations are originating from Ring Central Subscribers who are abusing the system to put fraudulent messages in front of your customers.

    Yet the Video invitation queue offers no ability to edit the list - no delete, no blocking, and most important, no flagging as spam.

    Without any ability to edit the invitation list we are bothered by alerts on our devices from these scammers invitations. There is no way to stop these notifications without…

    1 vote

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  12. I’ve been using both the Call Summary and Video Meeting Summary features, and I’ve found that the Call Summary delivers better results compared to the Video Meeting Summary. It would be beneficial if the Video Meeting Summary could be further enhanced or if there were settings available to fine-tune how the summaries are generated to improve accuracy and relevance.

    8 votes

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  13. Make it easy to change name. Really annoying if we don't go y that name or sometimes including role is helpful.

    3 votes

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  14. Enable self-muting using the space bar or another keyboard shortcut for easier access, rather than solely clicking the microphone icon.

    1 vote

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  15. Need to have the saved video under meeting to show on filmstrip or speaker view. When tested under mobile app, the saved video under filmstrip view showed it still on Gallery view.

    1 vote

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  16. I really love the AI Note Taker feature in phone calls and would love to see it added to the RC Video App. It would greatly improve productivity, allowing participants to focus on engaging in the meeting rather than worrying about taking notes and tracking action items.

    30 votes

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  17. start personal meeting on IOS

    1 vote

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  18. Currently, only participants who join the meeting on the desktop and web app can download and copy the meeting transcripts.

    Requested Enhancement: Enable participants who join the meeting on the mobile app to download and copy the meeting transcripts.

    1 vote

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  19. The addition of a call button icon beneath disconnected participants is a commendable suggestion. This feature would enable moderators to efficiently contact individuals who have lost connection, thereby enhancing the overall management of the session.

    2 votes

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  20. More than 1 person can share their screen and you are able to click each one to bounce back and forth or be able to pop them out

    1 vote

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