520 results found
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Better Landing Page in Safari
When you use Zoom in Safari it presents you with a download button so you can download and launch. When you use RC with Safari there is a giant splash page that says "Not Supported" with a tiny download link at the bottom. This leaves our customers with the impression that RC Video is an inferior product because it does not support Safari when in-fact all video platforms do not support Safari web experience and prompt you to download. FIX YOUR LANDING PAGE
1 vote -
It's not as user friendly as zoom when setting up re occurring meeting
It's not as user friendly as zoom when setting up re occurring meeting
1 vote -
RC app scheduling data missing
Your recent update disabled the user's ability to view and edit scheduled meetings within the RC app. Please bring this feature back. This is a huge problem for our meeting schedulers and for verifying or changing scheduled video calls.
1 vote -
Multiple Recording Location
It will be best if there are some option for recording location. Like, Record local, to Drive, on Cloud.
4 votes -
Pass documents to patients.
Is there a potential to pass documents through Ring Central video participants?
1 vote -
Ability to create meeting using "Meeting Info" and meeting will be listed in the App
When customer creates meeting via "Meeting Info", the user need to save the info manually and would not be able to retrieve this info if it was not saved.The request is to have the meeting listed in the app for retrieval options.
2 votes -
Small screen image of the call when the window has been minimised
Like teams, still be able to see the person talking/screen share on a small moveable square at the bottom of your screen when you've minimised the call to check email etc
1 vote -
Adding a zoom in option while someone's sharing their screen
Useful for people with accessibility concerns.CTRL + (scroll) would be most effective with this
6 votes -
improve call forwarding for incoming calls
Today under call forwarding and voicemail, work hours, incoming calls you cannot ring a desk phone (or any other phone) before ringing the My Desktop & Mobile Apps. We need to be able to simply ring the desk phone then the apps if the desk phone isn't answered. Otherwise we simply have to wait to answer the phone on the desk and that is stupid.
1 vote -
Allow two or more attendees to present simultaneously
It would be ideal to allow two or more to present simultaneously with the use of the overlay feature. This is ideal for lets say a scientific debate where two people are presenting slides or some other material in real time. Then a third person (moderator) who let's say is in the middle of the presenters can react to what is being shown.
3 votes -
please remove the person saying muted and unmuted.
when on a conference call I don't want to hear muted and unmuted. It is annoying
12 votes -
Non-obstructing chat window
The chat window, when open, obstructs the videos. This makes it very frsutrating to have to move it around all the time just to see the videos we use RC to see. It would be great if the chat panel opened to the side of the videos so it did not obstruct video
1 vote -
Allow resizing of the tiny video image of self when in full screen
When in full screen mode, the image of self is a tiny box in the upper right hand corner. In RC meetings, I am able to resize this box to make it larger so I am able to observe how the participant views me. When using RC video for telemental health appointments, it is important for our therapist to be able to observe themselves in order to monitor their own non-verbal communication--which is not possible on the existing tiny image. Using gallery view is not a sufficient work around as it is impossible to "make eye contact" with the participant…
2 votes -
Notify host by email when attendees join a meeting before the host
RingCentral Video should add a feature so that the host can get an email if attendees join when the host has not yet joined.RingCentral Meetings has this feature alread. A toggle on service web allows the host to receive an email notification if participants join their meeting before them, this includes the names of the people who have joined (see attached screenshot).This notification is extremely useful to know when people have joined a meeting early, or even if someone joins on the incorrect day (see screenshot of notification attached). As example, I train people remotely via both RCV and RCM.…
13 votes -
Waiting Room Enhancement: Send a chat message to waiting room
when using RCV to conduct/host a round table, it's beneficial to hold attendees in the waiting room and to be able to send them a message, e.g. starting in 2 minutes
24 votes -
show multiple screen sharing
features to show multiple screens, share from multiple users.
24 votes -
connect 2 callers trying to connect with each other simultaneously
when 2 people try to call each other at the very same time, the 2 struggle to connect as each is "outbound" to the other. this leads to both hanging up their outbound call and calling again. could we recognize that 2 people are trying to call eachother a the same time and merge the 2 calls?
1 vote -
When sharing a remote users' desktop, allow me to copy a file to their desktop
Allow a user to copy a file to a remote users' desktop during a sharing session. Appropriate permissions should be requested/apply, but if I am in a situation where I am providing support to a client and need to update software on their computer, this feature would make it really easy for me to update or add the necessary to get their system working again.
8 votes -
Sharing computer sound
I would like the person i am speaking with to be able to hear my computer sounds
2 votes -
Video Preview
I would like to have the ability to preview my video image before joining/sharing with the group in a video meeting. This way one can check to make sure there is nothing embarrasing in the back ground, check your hair, or just to make sure the picture is appropriate before sharing with others.
31 votes
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