510 results found
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Non-obstructing chat window
The chat window, when open, obstructs the videos. This makes it very frsutrating to have to move it around all the time just to see the videos we use RC to see. It would be great if the chat panel opened to the side of the videos so it did not obstruct video
1 vote -
Allow resizing of the tiny video image of self when in full screen
When in full screen mode, the image of self is a tiny box in the upper right hand corner. In RC meetings, I am able to resize this box to make it larger so I am able to observe how the participant views me. When using RC video for telemental health appointments, it is important for our therapist to be able to observe themselves in order to monitor their own non-verbal communication--which is not possible on the existing tiny image. Using gallery view is not a sufficient work around as it is impossible to "make eye contact" with the participant…
2 votes -
Ability to Export Text Messages to a transcript.
Hello,We were looking at using Ring Central SMS Text Messaging as another to communicate with our customers and clients. It would be great if text message conversations were exportable to a transcript that we could export and put in their file.Thank you!
3 votes -
Waiting Room Enhancement: Send a chat message to waiting room
when using RCV to conduct/host a round table, it's beneficial to hold attendees in the waiting room and to be able to send them a message, e.g. starting in 2 minutes
24 votes -
connect 2 callers trying to connect with each other simultaneously
when 2 people try to call each other at the very same time, the 2 struggle to connect as each is "outbound" to the other. this leads to both hanging up their outbound call and calling again. could we recognize that 2 people are trying to call eachother a the same time and merge the 2 calls?
1 vote -
Sharing computer sound
I would like the person i am speaking with to be able to hear my computer sounds
2 votes -
Shortcut Key for Enabling and Disabling Annotations
Bind a keyboard/mouse key to enable and disable annotations so the presenter will be able to transition using screen shared functions and presenting functions.
1 vote -
Auto Record When Host Joins
We record meetings and it's much easier if the recording automatically starts than to remember to click record button. It leaves room for human error.
1 vote -
Allow access to recordings without having to request from host
We record our calls and sometimes management needs access to listen to them. If the host is off or it's after hours, management won't have access to the recordings
1 vote -
Notify host by email when attendees join a meeting before the host
RingCentral Video should add a feature so that the host can get an email if attendees join when the host has not yet joined.RingCentral Meetings has this feature alread. A toggle on service web allows the host to receive an email notification if participants join their meeting before them, this includes the names of the people who have joined (see attached screenshot).This notification is extremely useful to know when people have joined a meeting early, or even if someone joins on the incorrect day (see screenshot of notification attached). As example, I train people remotely via both RCV and RCM.…
12 votes -
Add a pointer tool
It would be nice to have a pointer to use while sharing my screen. Had this in Go To Meeting and used it all the time.
6 votes -
Video Preview
I would like to have the ability to preview my video image before joining/sharing with the group in a video meeting. This way one can check to make sure there is nothing embarrasing in the back ground, check your hair, or just to make sure the picture is appropriate before sharing with others.
30 votes -
show multiple screen sharing
features to show multiple screens, share from multiple users.
22 votes -
Analytics data for RCV QOS is confusing.
Customer request: " I wanted to make a request to have an update to the analytics portal for RingCentral Video. It would be extremely helpful to see more than just the lowest Received FPS stream for a participant. Best case scenario, it would be great to be able to see the quality of each received stream throughout the entire meeting. If that’s not possible, it would still be helpful to see the number of streams, along with the highest, average, and lowest quality metrics. This would allow us to identify why a participant might have been experiencing quality issues. As…
1 vote -
Invert 'Mark As Read' logic for SMS in RC app.
Our staff thinks it would be better if our sms messages were ONLY marked as read when:1) We reply to them2) We force them marked as read (by sliding on the phone or right clicking on the thread and choosing 'mark as read'This logic would make missing unreplied text messages much easier. Also, we don't need to apply this to everyone's account by default, this could be an option in the backend (called "Invert Mark As Read Logic" or something like that).Please let me know if you have any questions!
1 vote -
Can you save the transcript from closed captioning?
It would be amazing to replace meeting notes, and more!
7 votes -
Jumping to unread messages
I tend to have several conversations and teams in my Message page. When I get the orange number on the Message icon indicating how many unread messages I have, I have to scroll up and down the list to look for the team/conversation with the new message (I know I can use the @ Mentions to see a list of messages directed to me, but this only works for direct mentions, not team mentions or general new messages (the black circle indicators). I would love to be able to right click the Message icon to scroll to the next unread…
1 vote -
9 votes
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When sharing a remote users' desktop, allow me to copy a file to their desktop
Allow a user to copy a file to a remote users' desktop during a sharing session. Appropriate permissions should be requested/apply, but if I am in a situation where I am providing support to a client and need to update software on their computer, this feature would make it really easy for me to update or add the necessary to get their system working again.
7 votes -
Background music
Would be nice to be able to share music during down time
11 votes
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