523 results found
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connect 2 callers trying to connect with each other simultaneously
when 2 people try to call each other at the very same time, the 2 struggle to connect as each is "outbound" to the other. this leads to both hanging up their outbound call and calling again. could we recognize that 2 people are trying to call eachother a the same time and merge the 2 calls?
1 vote -
When sharing a remote users' desktop, allow me to copy a file to their desktop
Allow a user to copy a file to a remote users' desktop during a sharing session. Appropriate permissions should be requested/apply, but if I am in a situation where I am providing support to a client and need to update software on their computer, this feature would make it really easy for me to update or add the necessary to get their system working again.
8 votes -
Sharing computer sound
I would like the person i am speaking with to be able to hear my computer sounds
2 votes -
Video Preview
I would like to have the ability to preview my video image before joining/sharing with the group in a video meeting. This way one can check to make sure there is nothing embarrasing in the back ground, check your hair, or just to make sure the picture is appropriate before sharing with others.
31 votes -
Shortcut Key for Enabling and Disabling Annotations
Bind a keyboard/mouse key to enable and disable annotations so the presenter will be able to transition using screen shared functions and presenting functions.
1 vote -
Auto Record When Host Joins
We record meetings and it's much easier if the recording automatically starts than to remember to click record button. It leaves room for human error.
1 vote -
Allow access to recordings without having to request from host
We record our calls and sometimes management needs access to listen to them. If the host is off or it's after hours, management won't have access to the recordings
1 vote -
Add a pointer tool
It would be nice to have a pointer to use while sharing my screen. Had this in Go To Meeting and used it all the time.
6 votes -
Analytics data for RCV QOS is confusing.
Customer request: " I wanted to make a request to have an update to the analytics portal for RingCentral Video. It would be extremely helpful to see more than just the lowest Received FPS stream for a participant. Best case scenario, it would be great to be able to see the quality of each received stream throughout the entire meeting. If that’s not possible, it would still be helpful to see the number of streams, along with the highest, average, and lowest quality metrics. This would allow us to identify why a participant might have been experiencing quality issues. As…
1 vote -
Invert 'Mark As Read' logic for SMS in RC app.
Our staff thinks it would be better if our sms messages were ONLY marked as read when:1) We reply to them2) We force them marked as read (by sliding on the phone or right clicking on the thread and choosing 'mark as read'This logic would make missing unreplied text messages much easier. Also, we don't need to apply this to everyone's account by default, this could be an option in the backend (called "Invert Mark As Read Logic" or something like that).Please let me know if you have any questions!
1 vote -
Can you save the transcript from closed captioning?
It would be amazing to replace meeting notes, and more!
7 votes -
Jumping to unread messages
I tend to have several conversations and teams in my Message page. When I get the orange number on the Message icon indicating how many unread messages I have, I have to scroll up and down the list to look for the team/conversation with the new message (I know I can use the @ Mentions to see a list of messages directed to me, but this only works for direct mentions, not team mentions or general new messages (the black circle indicators). I would love to be able to right click the Message icon to scroll to the next unread…
1 vote -
9 votes
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Background music
Would be nice to be able to share music during down time
11 votes -
Read Receipts
I don't see an option of viewing who has read my message and who haven't in the Glip Space. Even on Direct or Group Messages
10 votes -
Customized RCV email template
Customer would like to customize the email template to have the following information at the topMeeting name/topicMeeting IDPasswordMeeting URLfollowing by the dialin information
4 votes -
Cannot add files and images to (meeting) chat
Teams lets you post files and images to the chat. Zoom supports files. Ring supports neither.
10 votes -
title new meetings without having to schedule them
When I "start video meeting", I don't believe there is a way to title it. I think if I want it to be titled, I have to actually schedule it in advance. It would be nice to be able to title my "spur of the moment" meetings, especially if I'm recording it and want to reference it later.
1 vote -
Test audio and video button during "waiting for host to open meeting" screen
a test mic/webcam button on the "waiting for meeting" splash page that lets you access your settings and test audio and video would be very great.
12 votes -
Record audio on separate tacks
Need a way to record the audio on separate tracks.
1 vote
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