525 results found
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modifying task without duplication
Ability to edit or modify the task by the creator or member without it creating a duplicate that causes confusion.
3 votesHello, we need additional information about this request. While editing the task, or assigning a new Assignee, there a post created in the team, but it does not duplicate the task itself in our testing. Is this not the experience you are seeing? Please let us know more, and attach screenshots if possible. Thank you!
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global conference number
Have the option to use a toll free number as a global conferencing number for all the admin to use.
2 votes -
Add external contacts without completing the template
The customer requested the ability to manually add external contacts to the RingCentral app and make them available to all users without completing the template. The customer refused to fill out the template because they will be adding contacts daily.
2 votes -
Non-Unique Email Behavior
In RingCentral MVP App contacts search capability; like when dialing a user extension number with non-unique email address; it should only show one entry with the user extension number. As of this time, it shows multiple entries since the Search feature is showing all those with the same contact email addresses. Or, one user profile will show multiple user extension numbers with one contact email address.
1 vote -
Call Monitoring
Adding call monitoring to a User group in the RingCentral portal, does not allow you to edit the call monitoring features. It will be great to add call recording that only allows Listen only.
4 votes -
Add the ability to create sub tasks assigned to different team members.
Example: Main task: write report - team A, Sub task 1: get numbers - team member A, sub task 2 write section B - team member B, Sub task 3: finalize report - Team member C,
Main task is complete after all subtasks are completed by team members.
2 votes -
Filter "My Created Tasks" by Completed or Open
The ability to sort/filter "My Created Tasks" category in Workspace, to show Open Tasks only, will make it easier for team members to see what hasn't been actioned, and be able to follow up.
There is currently a check box on the right side of the tasks, this should be it's own column to allow user to sort. Should be a simple fix :)
1 vote -
Billing Contact info to send notifications to multiple email addresses
- Our customer called and he also wants to receive RingCentral offers and billing updates like how is the email in billing contact info is receiving updates.
- Educate cx that the billing contact info can only take one email putting multiple emails to its box is a feature request
2 votes -
Add ability to Zoom in and out
I cannot always see small text being shared. I would like to be able to either zoom the whole screen, or even zoom into a portion of the screen.
8 votes -
RCV - Invite by RC APP & Invite by Teams
When in meeting, having the ability to invite by RC App and have all the join links send directly via GLIP / RC App to Contacts, Teams internally will be useful. Same ability for MS Teams - ability for customers to invite to MS Teams users from invite button.
6 votes -
provide a clickable link that allow attendees to add the event to their preferred calendar.
We use a member database where our members can register for the events/webinars that we host. We would like to provide a clickable link in our registration confirmation emails that allow attendees to add the event to their preferred calendar.
1 vote -
Working hours and scheduled glip messages to help with work/life balance
RC users should be able to put in their normal working hours into their RC profile. Any messages or calls outside of their posted hours are flagged. People will then have the option to either continue the call or message OR schedule a message for the following day that the employee works. This would enhance work/life balance for everyone as it will cause pause and reconsideration.
1 vote -
Change voicemail greeting
Ability to change voicemail greetings online without the need to enable the 'Screening, Greeting, & Hold Music'
1 vote -
Handoff meeting to another user
i sit less than 10 feet from our conference table. Our bosses use it as their office space. I am the one that schedules meetings. it would be nice if i can start a meeting on my computer, and transfer the host roll, or hand it off to another user account. i know it can be done for rooms, but would be nice to be able to do this to another user as well, so i don't have to leave my computer or cell phone connected to a meeting i am already sitting in on. Even Zoom offers this feature.
2 votes -
Drive' button for training
By drive, I mean something like an interactive screen share to train remotely. Presenter has control, but can share controls
2 votes -
Mute hold music
when you are waiting for others to join the call, it would be great if the user could mute the hold music.
2 votes -
Adding in Gaming options/Video Audio capability
Doing therapy online can be challenging, especially with children. I think it would be SUCH a grand idea adding in the ability to have interactive games (for all ages and maybe geared towards children), just like the Whiteboard option! (love the whiteboard ability). Having the client be able to interact with me within RingCentral system would be SOOOO much easier than the way I do it now, which is just being able to share my screen with no ability for interaction.ALSO being able to have audio play while showing a video without having hear audio through my own speakers...
1 vote -
have my cursor be more pronounced with different options
I would like to be able to change my cursor as users cannot follow along on my screen while I'm clicking.
1 vote -
Allow for participant video panel pop out when someone is screen sharing.
It would be nice to have the option to pop out the participant video panel when someone is sharing their screen so that you can have the screen share on one screen, and the participants on another screen. Similar to how you can pop out the participants when you are the one screen sharing.
6 votes -
Camera off shows up in smaller box with name only
In large groups, you could see more people this way.
1 vote
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