Ability for managers to select which user scorecard is for
If there are multiple reps on a call, the managers who have access to the call should have a drop-down on the scorecards to choose which rep they are grading on the scorecard. The current limitation only allows managers/admin to grade the host of the call. In several cases, the host of the call is not speaking the most.
9
votes
Grace
shared this idea
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Allow Scorecards to be assigned by Team so that only scorecards relevant to the team are used on these interactions. This can be used in addition to the Tracker applied scorecard I offered in AHA SE-I-1848
