Silence Transcribing Announcement
There should be an option to silence the announcement that plays when AI is starting to transcribe a note. This announcement is loud, and it speaks over us greeting our clients. It's confusing to our clients and sometimes results in them hanging up the call because they think they're calling the wrong establishment.

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Brendan commented
I agree with Chas, in Texas where we aren't required to inform the other party of recording or transcribing, it's just an unnecessary block in the road that can disrupt phone calls.
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Chas commented
Particularly relevant in states like ours (Texas) where we are a one-party-consent state where only one party needs to consent to recording (or in this case, transcribing) phone calls. Because our state laws permit that, we should have the option to turn off the announcement.
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Phillip commented
Also, there should be the ability to record each users voice for outbound calls. It would be so simple to do! For example each time a user makes an outbound call the voice recording of the user could say, Hello, this is ______________ from XYZ company on a recorded line.... then the user would just take over the call seamlessly. Your current way of announcing causes everyone to hang up! This is super important in Florida as we are a two party consent state for call recording. This is critical, I basically won't allow outbound callers in my company to be automatically recording due to me not being able to trust each caller to inform the clients being called.
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Paul commented
I agree, this needs to go. Customers already aware of call being recorded. There is no need for duplicate announcements.
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Damien commented
An amazing feature rendered useless. Transcribing calls is a huge benefit and would've removed the necessity for utilizing a 3rd party tool (whisper).
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Paul commented
In the US, why can't Ring Central detect the originating/destination state using the guidelines:
https://recordinglaw.com/united-states-recording-laws/ ANd only make the announcement if required? -
May King commented
I think this is a very easy request and would increase the number of users tremendously!