Caller position in the Queue
I would like to have it so the callers know what position they are in in the Queue . For example: You are caller # 4 average holding time 2 minutes. Etc...
4
votes
PB-610 Kelly
shared this idea
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Vielka
commented
Volume of customers and services have increased and the need to provide effective customer service is a "must". Placing a "Queue" system will be a plus.