HUD feature available in Salesforce App
The HUD feature in the RingCentral app that is great for our users to see who else is available when calls have to be transferred or escalated to another support tier. Currently this feature, or something similiar, is not available in the RingCentral for Salesforce App (Package Name: rcsfpackage). It would be useful to either have HUD or a similar object in the SF Org.
7
votes
Shiloh
shared this idea
-
Matthew Ludwig
commented
The request is for the HUD feature to be available in the Salesforce App, as it is within the RingEX application.