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88 results found

  1. Call Recordings in Hubspot

    Implement Call recordings in HubSpot for playback

    12 votes

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    5 comments  ·  Integrations: HubSpot  ·  Admin →
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    Implemented  ·  AdminGeorge (Product Manager - Analytics, RingCentral) responded

    Call Recordings for RingCentral are available for playback within the HubSpot ecosystem for each call recording and object that is created with a recording. The recording is always stored on the RingCentral side and is not available to be stored within the HubSpot environment due to storage limits

  2. Unknown Contact Creation

    Provide more settings to be able to turn off contact creation for unknown numbers

    13 votes

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    New  ·  3 comments  ·  Integrations: HubSpot  ·  Admin →
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  3. RingCentral for HubSpot Mobile Experience

    Provide a mobile experience for RingCentral for HubSpot

    10 votes

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    New  ·  6 comments  ·  Integrations: HubSpot  ·  Admin →
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  4. HubSpot Video Meeting Scheduler

    RingCentral for HubSpot should work with the HubSpot meeting scheduler to automatically update calendar links and meeting invites

    10 votes

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    New  ·  4 comments  ·  Integrations: HubSpot  ·  Admin →
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  5. RingEX for HubSpot: Log AI SmartNotes and Call Transcripts

    11 votes

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    New  ·  2 comments  ·  Integrations: HubSpot  ·  Admin →
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  6. Call Park for RingEX HubSpot

    Allow users to park calls within the Integraiton

    6 votes

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    New  ·  4 comments  ·  Integrations: HubSpot  ·  Admin →
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  7. HubSpot: Automatic Ticket Creation

    Create tickets automatically for calls using the HubSpot Integration

    6 votes

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    New  ·  2 comments  ·  Integrations: HubSpot  ·  Admin →
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  8. RingOut

    Use Ringout for deskphones and other devices

    5 votes

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  9. RingCentral for HubSpot - Fax

    Ability to fax using the HubSpot integration

    4 votes

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    New  ·  3 comments  ·  Integrations: HubSpot  ·  Admin →
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  10. HubSpot Inbox Feature

    Utilize RingCentral for HubSpot with the HubSpot inbox feature

    5 votes

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    New  ·  2 comments  ·  Integrations: HubSpot  ·  Admin →
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  11. RingEX for HubSpot: Conference Call Capability

    Ability to have conference calls within the RingCentral for HubSpot Integration

    4 votes

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  12. Text message templates in RingCentral for HubSpot CTI

    Looking for an option to have the 'Text message template' or 'Use template' when sending SMS using the RingCentral for HubSpot CTI.

    Currently, this feature is not yet available in the integration. It is only visible in RingCentral standalone application.

    2 votes

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    New  ·  1 comment  ·  Integrations: HubSpot  ·  Admin →
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  13. RingCX HubSpot Extension Ability to send SMS

    While using the RingCX HubSpot extenstion you should be able to send SMS by hovering over the contact records phone number just like you can with the EX extension. You should also be able to send SMS through the workflows with the CX extension. It is inefficient to have agents go back and forth between EX and CX so they they can do SMS.

    4 votes

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    Under Review  ·  0 comments  ·  Integrations: HubSpot  ·  Admin →
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  14. Custom field/property mapping in HubSpot

    We would like to see more data in HubSpot, like queues and 'forwarded to' numbers.

    2 votes

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    New  ·  0 comments  ·  Integrations: HubSpot  ·  Admin →
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  15. Increase details logged when Syncing RingCentral Call Logs to Hubspot

    Need to sync all detailed information of Call Logs in Hubspot Call Logs. Specifically, we need to see the Call Length and Duration.

    2 votes

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    0 comments  ·  Integrations: HubSpot  ·  Admin →
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  16. SMS Template in RingCentral for HubSpot

    SMS Template in RingCentral for HubSpot

    We need templated text messaging so opt out/help, etc, can be automated to ensure TCR compliance.

    2 votes

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    New  ·  0 comments  ·  Integrations: HubSpot  ·  Admin →
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  17. Too many active phones when using HubSpot

    Using the Ring/HubSpot extension for all calls using the browser, and only having the desktop program open to view the HUD. Setting the Ring/HubSpot extension for all calls to go through the RingCentral app rather than the browser resolves all of the above issues, but then he will have two apps side by side that he needs to jump between to do different functions and it introduces a couple extra button presses.

    2 votes

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    New  ·  0 comments  ·  Integrations: HubSpot  ·  Admin →
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  18. Custom created properties in RingCentral for HubSpot integration

    Automatically associate the contact matching logic to the custom created properties in RingCentral for HubSpot integration

    3 votes

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    New  ·  0 comments  ·  Integrations: HubSpot  ·  Admin →
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  19. RC for Hubspot SMS Notification

    Would like to have a notification when receiving an SMS from RC for HubSpot

    1 vote

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    New  ·  0 comments  ·  Integrations: HubSpot  ·  Admin →
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  20. MMS | RingCentral for Hubspot

    For web telephony integrations including Hubspot, users do not have a way to view the multimedia attachment sent via MMS and as a workaround will have to open the message view the RingCentral app.

    It would be great if MMS support has been added soon for users to stick to one app (Hubspot) at a time especially for companies that rely on the MMS feature to send media.

    5 votes

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    2 comments  ·  Integrations: HubSpot  ·  Admin →
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