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Developer Platform, APIs, & Integrations

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  1. We've heard from several customers who use Jobber, a leading field service CRM, and are interested in a native integration with RingCentral through the App Connect framework. Jobber helps service-based businesses manage scheduling, client communication, invoicing, and job tracking—often in the field and on the go. A RingCentral integration could unlock powerful workflow automations, such as sending SMS appointment reminders, logging call activities directly into Jobber, or triggering follow-up tasks based on missed calls or voicemails.

    We recognize the value this could bring to field service teams looking to streamline operations and improve customer responsiveness. If you're a Jobber customer…

    24 votes

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  2. Automatically show caller details/past jobs and other info from HouseCall Pro. Please integrate it with Housecall Pro

    7 votes

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  3. Add Smartfunnelspro to your approved apps: https://smartfunnelspro.com/

    5 votes

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  4. Option to log a call to a case or project in Netsuite x RC App Connect

    4 votes

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  5. Please set up connector for Leap Legal Software

    2 votes

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  6. This is to request an adapter for Mangomint to be used with RingCentral App Connect.

    1 vote

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  7. Ability to keep live(auto) syncing with ring central and beetexting contacts, using google contacts as default

    1 vote

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    New  ·  0 comments  ·  Integrations: App Connect  ·  Admin →
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  8. Integrate One HQ a CRM for the Insurance industry

    1 vote

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    New  ·  0 comments  ·  Integrations: App Connect  ·  Admin →
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  9. Integrate Asana into Ring Central App Connect. We use Asana as a CRM and as a customer support tickets with our customers and vendors, so integrating it with RC for the CRM use would speed up our operations.

    2 votes

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  10. 1 vote

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    New  ·  0 comments  ·  Integrations: App Connect  ·  Admin →
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  11. I would love for this to connect to Vagaro Salon software to fully integrate and only have to manage one database.

    1 vote

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    New  ·  0 comments  ·  Integrations: App Connect  ·  Admin →
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  12. Ability to have a panel to switch/manage RingEx and RingCx users through the integrations with Netsuite

    1 vote

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    New  ·  0 comments  ·  Integrations: App Connect  ·  Admin →
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  13. Please Implement Call recording back up with One Drive/SharePoint.

    1 vote

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    New  ·  0 comments  ·  Integrations: App Connect  ·  Admin →
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  14. Ability to Retroactively log a call on App connect more than 100 calls.

    1 vote

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    App Connect as you know can retroactively log the last 100 calls. After that, calls can be logged manually. We will consider this feature, but there are a number of concerns related to performance, and allowing users to elect how many calls to log. 

    1. Seamless Communication & Job Management
      Integrating RingCentral’s voice, messaging, and video tools with Markate’s customer scheduling and field service tools allows users to manage all customer interactions and jobs from a single platform, reducing app-switching and human error.

    2. Enhanced Customer Experience
      Customer call and message history can be automatically linked to their profiles in Markate. This enables businesses to deliver more personalized and responsive service, building stronger client relationships.

    3. Operational Efficiency
      Field staff can initiate and receive calls via RingCentral directly within Markate, while automated workflows (e.g., creating jobs from missed calls) save time and reduce follow-up delays.

    4. Unified Reporting…

    1 vote

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  15. A CRM Integration for BenefitZone (Gen4 is it's legacy name) would be huge for insurance brokers. It's one of the top-used and oldest used CRM for employee benefit insurance brokers. https://www.benefitzone.com/

    1 vote

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  16. Sync call to timekeeping mechanism automatically

    5 votes

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  17. HHA Exchange is the biggest Web-based system to manage homecare in more than 15 states of USA . There are more than a million patients' and over 2.5 million caregivers' are being processed through HHA Exchange. The agencies that uses HHA exchange, has a very high call volume to maintain the process. Integrating Ring Central with HHA Exchange will make the job easier for the users to maintain the workflow very well. Please look into it.

    1 vote

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  18. They have an open API and are a CRM and field service software.

    1 vote

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  19. If ringcentral would communicate with the crm portion of LMN for landscape software to automatically add notes to customer profiles automatically.

    1 vote

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