Integrate ChatGPT like RingCentral AI (Ringo, RingSense etc.) with the RC MVP and RC Meeting apps
A go-to place for customers or even internal employees to get real-time help.For external customers, this can be customized to specific products and services that customer has purchases, subscribed to and this ChatGPT type AI can be the starting point for all customer service related to questions.E.g. Show me my services that I have subscribed to, show me my unpaid invoices and all sorts of questions that Customers Service gets.This can be shipped as part of RingCentral products to customers. Will help improve customer satisfaction.
1
vote
Vilas
shared this idea