Create a "gateway" or "connector" to allow for AI to become a user in our messaging, possibly even a call or video participant. This connector allows for conversational AI with EXTERNAL systems and services. As an example, to integrate automations in Jira. Allowing external automations written to search Jira, and initiate a conversation with the "Assignee" or the "Requestor" - AI then converses and returns results and makes adjustments or changes in Jira.
Another example - integration with Monitoring or Incident Management tools - allowing external automation to trigger a conversation in Messaging with the on-call SRE member. In Incident Management, allowing AI to participate in the incident chat, and reach out externally to gather logging or troubleshooting information.
Or for Project Management? Automation runs against the external Project Mgmt tool, and initiates conversations within Messaging to discuss status updates with stakeholders, assignees, etc.

This gateway allows AI conversationally to move information in-between EXTERNAL tools and automations, with individuals through the Messaging interface, where people converse naturally.