Description:
Currently, RingCentral allows selecting a voicemail co-recipient, enabling voicemail from one extension to be shared with multiple users’ mailboxes. The HubSpot integration does not support this functionality.

Use Case:
Users want voicemails from a single RingCentral extension to appear in multiple HubSpot user mailboxes, improving visibility and collaboration across teams.

Current Behavior:
Voicemails can only be logged or delivered to a single user within HubSpot, limiting shared access and requiring manual forwarding or additional workarounds.

Expected Behavior:
The HubSpot integration should allow voicemails to be shared with multiple users, similar to the native RingCentral feature.

Impact:
Improved team efficiency and collaboration, reduced manual forwarding of voicemails, and consistent visibility of messages for all relevant users.

Additional Notes: