Starting last Friday, my users are getting ANNOYING “cards” EVERY day!

Using the Teams plugin. These unsolicited “cards” need to stop. Whoever thought this was a good idea to force this onto customers should be fired.

This triggers the notification indicator on the app and the taskbar. People are non-stop complaining ever since this was forced onto us.

How do we make this stop?!?! It’s happening EVERY day

These cards are from the "RingCentral" user. This user chat is something that gets added automatically for all users that use the RingCentral Teams plugin. Which is all users. This "RingCentral" user lists all Calls in it, you can see one of these entries in the screenshot I provided. Absolutely nothing has changed on our platform from our end, yet this problem started last Friday. This was a change RC implemented to their bot.

However, there was a "block Bot" option from the Chat User list.

In Blocking the bot from that ellipse, it creates a problem It will no longer show Missed Calls.

This shows this is something that Ring Central changed with the bot (forcing spam messages). It never existed before, and your option to fix this problem now is to disable Ring Central notifications.