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Developer Platform, APIs, & Integrations: Integrations: HubSpot

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The HUD functionality available in CRM integrations such as Salesforce or HubSpot

Option to have the Heads-up Display (HUD) feature within the RingCentral for HubSpot or feature.

Currently, the HUD is only available in the RingCentral Standalone application and RingCentral for Teams Embedded App

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Ian Christopher shared this idea  ·   ·  Report…  ·  Admin →
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  • Lorraine commented  ·   ·  Report

    Access to the HUD functionality in HubSpot is critical for our agency support department. We rely on it daily to update availability (on a call, available, out to lunch, on break, out of office, etc.) and ensure proper call coverage. Without consistent access to HUD, our ability to manage workflows, support one another, and maintain service levels is significantly impacted.