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49 results found

  1. Provide more settings to be able to turn off contact creation for unknown numbers

    13 votes
    How important is this to you?
  2. Provide a mobile experience for RingCentral for HubSpot

    10 votes
    How important is this to you?
  3. RingCentral for HubSpot should work with the HubSpot meeting scheduler to automatically update calendar links and meeting invites

    10 votes
    How important is this to you?
  4. 11 votes
    How important is this to you?
  5. Allow users to park calls within the Integraiton

    6 votes
    How important is this to you?
  6. Create tickets automatically for calls using the HubSpot Integration

    6 votes
    How important is this to you?
  7. Use Ringout for deskphones and other devices

    5 votes
    How important is this to you?
  8. Ability to fax using the HubSpot integration

    4 votes
    How important is this to you?
  9. Utilize RingCentral for HubSpot with the HubSpot inbox feature

    5 votes
    How important is this to you?
  10. Ability to have conference calls within the RingCentral for HubSpot Integration

    4 votes
    How important is this to you?
  11. Looking for an option to have the 'Text message template' or 'Use template' when sending SMS using the RingCentral for HubSpot CTI.

    Currently, this feature is not yet available in the integration. It is only visible in RingCentral standalone application.

    2 votes
    New  ·  1 comment  ·  Integrations: HubSpot  ·  Admin →
    How important is this to you?
  12. We would like to see more data in HubSpot, like queues and 'forwarded to' numbers.

    2 votes
    How important is this to you?
  13. SMS Template in RingCentral for HubSpot

    We need templated text messaging so opt out/help, etc, can be automated to ensure TCR compliance.

    2 votes
    How important is this to you?
  14. Using the Ring/HubSpot extension for all calls using the browser, and only having the desktop program open to view the HUD. Setting the Ring/HubSpot extension for all calls to go through the RingCentral app rather than the browser resolves all of the above issues, but then he will have two apps side by side that he needs to jump between to do different functions and it introduces a couple extra button presses.

    2 votes
    How important is this to you?
  15. Automatically associate the contact matching logic to the custom created properties in RingCentral for HubSpot integration

    3 votes
    How important is this to you?
  16. Would like to have a notification when receiving an SMS from RC for HubSpot

    1 vote
    How important is this to you?
  17. Ability to pull up user records on Hubspot on outbound calls using the RC for Hubspot Ext
    Another feature to allow configuration settings to user to allow pop ups on calls with user records populating on the screen

    3 votes
    How important is this to you?
  18. We would like to request a feature enhancement that allows users in HubSpot to view and respond to SMS messages sent to the company’s main number.

    Currently, SMS messaging within HubSpot is a 1:1 interaction tied to individual users. This request proposes the ability to create a shared SMS inbox in HubSpot, where multiple users can:

    Access and view all incoming messages sent to the company main number

    See the SMS logs associated with relevant contacts or leads

    Send and reply to SMS messages directly within the same thread

    This would improve visibility, coordination, and responsiveness across teams managing customer…

    1 vote
    New  ·  0 comments  ·  Integrations: HubSpot  ·  Admin →
    How important is this to you?
  19. Would it be possible for RingCentral (HubSpot) to automate call dispositions, meeting types, and call outcomes? JustCall seems to offer this functionality, and implementing something similar could enhance efficiency and save time for users.

    2 votes
    How important is this to you?
  20. Enable users to create a "Follow-up" call task similar to Hubspot's task feature

    1 vote
    How important is this to you?
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