49 results found
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Unknown Contact Creation
Provide more settings to be able to turn off contact creation for unknown numbers
13 votes -
RingCentral for HubSpot Mobile Experience
Provide a mobile experience for RingCentral for HubSpot
10 votes -
HubSpot Video Meeting Scheduler
RingCentral for HubSpot should work with the HubSpot meeting scheduler to automatically update calendar links and meeting invites
10 votes -
11 votes
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Call Park for RingEX HubSpot
Allow users to park calls within the Integraiton
6 votes -
HubSpot: Automatic Ticket Creation
Create tickets automatically for calls using the HubSpot Integration
6 votes -
RingOut
Use Ringout for deskphones and other devices
5 votes -
RingCentral for HubSpot - Fax
Ability to fax using the HubSpot integration
4 votes -
HubSpot Inbox Feature
Utilize RingCentral for HubSpot with the HubSpot inbox feature
5 votes -
RingEX for HubSpot: Conference Call Capability
Ability to have conference calls within the RingCentral for HubSpot Integration
4 votes -
Text message templates in RingCentral for HubSpot CTI
Looking for an option to have the 'Text message template' or 'Use template' when sending SMS using the RingCentral for HubSpot CTI.
Currently, this feature is not yet available in the integration. It is only visible in RingCentral standalone application.
2 votes -
Custom field/property mapping in HubSpot
We would like to see more data in HubSpot, like queues and 'forwarded to' numbers.
2 votes -
SMS Template in RingCentral for HubSpot
SMS Template in RingCentral for HubSpot
We need templated text messaging so opt out/help, etc, can be automated to ensure TCR compliance.
2 votes -
Too many active phones when using HubSpot
Using the Ring/HubSpot extension for all calls using the browser, and only having the desktop program open to view the HUD. Setting the Ring/HubSpot extension for all calls to go through the RingCentral app rather than the browser resolves all of the above issues, but then he will have two apps side by side that he needs to jump between to do different functions and it introduces a couple extra button presses.
2 votes -
Custom created properties in RingCentral for HubSpot integration
Automatically associate the contact matching logic to the custom created properties in RingCentral for HubSpot integration
3 votes -
RC for Hubspot SMS Notification
Would like to have a notification when receiving an SMS from RC for HubSpot
1 vote -
Outbound Calls to Pull up User records on Hubspot
Ability to pull up user records on Hubspot on outbound calls using the RC for Hubspot Ext
Another feature to allow configuration settings to user to allow pop ups on calls with user records populating on the screen3 votes -
HubSpot Shared SMS Inbox Integration for Company Main/Direct Number
We would like to request a feature enhancement that allows users in HubSpot to view and respond to SMS messages sent to the company’s main number.
Currently, SMS messaging within HubSpot is a 1:1 interaction tied to individual users. This request proposes the ability to create a shared SMS inbox in HubSpot, where multiple users can:
Access and view all incoming messages sent to the company main number
See the SMS logs associated with relevant contacts or leads
Send and reply to SMS messages directly within the same thread
This would improve visibility, coordination, and responsiveness across teams managing customer…
1 vote -
HubSpot call log automation
Would it be possible for RingCentral (HubSpot) to automate call dispositions, meeting types, and call outcomes? JustCall seems to offer this functionality, and implementing something similar could enhance efficiency and save time for users.
2 votes -
Create a Follow-up Task for Hubspot
Enable users to create a "Follow-up" call task similar to Hubspot's task feature
1 vote
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