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75 results found

  1. integration with levitate.ai

    We started using Levitate and would love if Ring Central integrated with it since we use Ring Central for our video calls and conference call lines.

    1 vote
    Future Consideration  ·  0 comments  ·  Integrations  ·  Admin →
    How important is this to you?

  2. ServiceNow Virtual Agent (Bot) Integration for Glip

    MS Teams offers a ServiceNow Virtual Agent (bot( integration with their messaging platform. Please see the video linked below at approximately the 10 minute mark to see this in action. https://www.youtube.com/watch?v=pk0a_uEy11UCustomer making a request for RingCentral to offer a similar integration.

    1 vote
    Future Consideration  ·  0 comments  ·  Integrations  ·  Admin →
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  3. Bonafide ERP Integrations

    Please let me know if you guys have any integrations or apps with BONAFIDE.

    1 vote
    Future Consideration  ·  0 comments  ·  Integrations  ·  Admin →
    How important is this to you?

  4. Legal case management software

    Like cloudlex or peer. Track incoming calls from within the app

    3 votes
    Future Consideration  ·  0 comments  ·  Integrations  ·  Admin →
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  5. Pipedrive integration availability in mobile app

    Need to have the feature to be able to use the app even outside the office.

    1 vote
    Future Consideration  ·  0 comments  ·  Integrations  ·  Admin →
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  6. Integrate SMS with high-velocity sales in SalesForce

    Integrate SMS with high-velocity sales. Have cadences within high-velocity sales that can include SMS messages to customers. Also include an option to opt-out of SMS feature.Case: 15284183

    4 votes
    Future Consideration  ·  0 comments  ·  Integrations  ·  Admin →
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  7. Need help with integration with SHAPE CRM

    Need help integrating RC with my CRM SHAPE

    1 vote
    Future Consideration  ·  0 comments  ·  Other  ·  Admin →
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  8. Synchronise Teams Status with ACO Status

    Significant time wasted putting calls through to people that are on Teams calls or meetings. Not a great service to our clients keeping them on hold whilst the call rings out

    2 votes
    Future Consideration  ·  0 comments  ·  Integrations  ·  Admin →
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  9. Integration with Keap

    Allow a Google add on to integrate with Keap seamlessly

    3 votes
    Future Consideration  ·  0 comments  ·  Integrations  ·  Admin →
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  10. Integration with AgencyBloc

    It would be awesome to have an integration into the popular health & life insurance agent crm system. Another provider already works with them, but they are smaller and not as robust as RC. Ideal would be to log and save call recordings directly into client profile within AB and synchronize contacts into RC. AB currently works with Intulse VOIP

    2 votes
    Future Consideration  ·  0 comments  ·  Integrations  ·  Admin →
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  11. LASSO CRM integration

    This would help new home sales businesses to utilize the Lasso integration with Ring Central to maximize work flow.

    1 vote
    Future Consideration  ·  0 comments  ·  Integrations  ·  Admin →
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  12. Can you integrate with the Crestron 4-Series Control System?

    We just installed this system in our conference room. It only supports Zoom and Teams. We would like it to integrate with RingCentral. This would be a huge benefit to our team as we really like using RingCentral for video conferencing.

    1 vote
    Future Consideration  ·  0 comments  ·  Other  ·  Admin →
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  13. Advyzon CRM

    Advyzon is a CRM app for registered investment advisors. Phone service integration would be great!

    1 vote
    Future Consideration  ·  0 comments  ·  Integrations  ·  Admin →
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  14. disable Provisioning related email alerts sent to users

    We are planning to FULLY turn on AD/azure Provisioning for Ring Central
    Every time I test with Provision on demand an email alert is sent to the user.
    I don’t think it should be triggered at all, should be just added to a daily report Admins can view
    daily report of all Provision related changes

    1 vote
    Future Consideration  ·  0 comments  ·  Integrations  ·  Admin →
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  15. Need a click to dial feature for the RC for Google Chrome Extension

    The request is for a click to dial feature for the RC for Google Chrome extension.

    5 votes
    Future Consideration  ·  0 comments  ·  Integrations  ·  Admin →
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  16. Add missing office 365 Public Folder contact integration to the new ring central app

    We have all our shared contacts in a public folder in office 365, the existing ring central phone app integrates with this through outlook, but this functionality is missing in the new ring central app.

    4 votes
    Future Consideration  ·  1 comment  ·  Integrations  ·  Admin →
    How important is this to you?

  17. Expose barging, monitoring, and coaching functionality via API

    We have a system that shows some managers what their employees are currently doing. Part of that is showing the current phone state so the manager knows if now is a good time to listen in or help out.But there's no way to give the managers an easy way to hop on that call, instead, they have to dial special star codes (80,81,*82) and then the user's extension. It's not a great experience.Ideally, it'd be nice if there were API endpoints for interacting with those specific features but an acceptable workaround could be making it work if we…

    2 votes
    Future Consideration  ·  0 comments  ·  Other  ·  Admin →
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  18. Allowing SIPREC to our pool of SBCs for Call Monitoring

    Requesting the ability for a 3rd party (CallMiner is the one specifically for this use case, but other monitoring solutions could use this concept) to be able to utilize the SIPREC function/capability to monitor active calls. In this specific use case, we need the ability to monitor agent leg calls from Nice inContact to RC Office. The SIPREC functionality would be through our SBC infrastructure.

    10 votes
    Future Consideration  ·  1 comment  ·  Integrations  ·  Admin →
    How important is this to you?

  19. Add Acuity Integration with RingCentral Meetings

    We would like to integrate Acuity scheduling with RingCentral meetings. We have the following request from one of our staff below""In Acuity (acuityscheduling.com), there is a section on the left nav for Integrations. It is currently integrated with Zoom, so when I go to tie calendars to Zoom to autogenerate meeting links, there are very limited staff options as we now have Zoom through RingCentral. Is it possible to redo the integration with the RingCentral info instead?It is possible that this feature will be included in a future release"We would like to request this feature.Thank you.Bill

    14 votes
    Future Consideration  ·  5 comments  ·  Integrations  ·  Admin →
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  20. Integration with CRM Driver Reach

    Interate with a CRM named Driver Reach

    1 vote
    Future Consideration  ·  3 comments  ·  Integrations  ·  Admin →
    How important is this to you?
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