Rule/Time to set up when RingCX Alerts Notification Email will be sent.
A rule should be added for the ability to set up a time when Alerts Notification Emails will be sent. Current behavior, notifications will be sent anytime when the rule is met per Interval, with no option to set up a time.
7
votes
Ruperto
shared this idea
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Shawn
commented
Alerts should only be sent during queue open hours or we should be able to set a scheduled workday or dates and times when we want to receive the notices