← RingCentral Ideas

Settings and activity

30 results found

  1. Disconnect RCV Participants in Bulk

    8 votes
    New  ·  0 comments  ·  Events & Video » Video Meetings (RCV)  ·  Admin →
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    Michael supported this idea  · 

  2. Share RingSense recording without having to first specify an email address

    7 votes
    New  ·  0 comments  ·  RingSense & AI » RingSense  ·  Admin →
    How important is this to you?
    Michael shared this idea  · 

  3. Allow Comments and Feedback anywhere I listen to a call

    2 votes
    New  ·  0 comments  ·  RingSense & AI » RingSense  ·  Admin →
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    Michael shared this idea  · 

  4. RCV working with DTen

    5 votes
    Under Review  ·  0 comments  ·  Events & Video » Rooms  ·  Admin →
    How important is this to you?
    Michael supported this idea  · 

  5. Allow for user-entered deal size when filtering Deals

    1 vote
    0 comments  ·  RingSense & AI » RingSense  ·  Admin →
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    Michael shared this idea  · 

  6. Ability to hide entries in the directory

    12 votes
    Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    An error occurred while saving the comment
    Michael commented  · 

    Request is for the ability for a user to be marked "private". That user would not appear in the system directory, and their caller ID (including internal calls) would appear as "private".

  7. PSTN Support for RC Rooms

    4 votes
    Implemented  ·  0 comments  ·  Events & Video » Rooms  ·  Admin →
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    Michael shared this idea  · 

  8. Offer coaching advice to the managers aka AI Coach/Copilot

    4 votes
    0 comments  ·  RingSense & AI » RingSense  ·  Admin →
    How important is this to you?
    Implemented  ·  AdminEugene (Senior Director, Product Management, RingCentral) responded

    We introduced AI Coaching Insights feature that covers this need, but does it slightly differently - AI produces periodic coaching session drafts per agent with areas of strength and opportunities for improvement, based on all of that agent's interactions. The manager can decide which of these suggestions to use in a coaching session.

    Michael shared this idea  · 

  9. Actionable Insights - Did you know this about your team?

    5 votes
    Future Consideration  ·  0 comments  ·  RingSense & AI » RingSense  ·  Admin →
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    Michael shared this idea  · 

  10. Actionable Insights - Did you know this about your business?

    5 votes
    Future Consideration  ·  0 comments  ·  RingSense & AI » RingSense  ·  Admin →
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    Michael shared this idea  · 

  11. AI tracking over time to see if coaching works

    8 votes
    Future Consideration  ·  0 comments  ·  RingSense & AI » RingSense  ·  Admin →
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    Michael shared this idea  · 

  12. Easier Navigation to Access Coaching Information

    6 votes
    Planned  ·  0 comments  ·  RingSense & AI » RingSense  ·  Admin →
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    Michael shared this idea  · 

  13. AI recommendations survey

    5 votes
    Future Consideration  ·  0 comments  ·  RingSense & AI » RingSense  ·  Admin →
    How important is this to you?
    Michael shared this idea  · 

  14. AI feedback should adapt with the role of the speaker & the type of meeting

    5 votes
    Future Consideration  ·  0 comments  ·  RingSense & AI » RingSense  ·  Admin →
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    Michael shared this idea  · 

  15. Ability to add only a portion of a call to a Library folder.

    5 votes
    Future Consideration  ·  0 comments  ·  RingSense & AI » RingSense  ·  Admin →
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    Michael shared this idea  · 

  16. Ability to add a summary note to recordings saved in a Library

    10 votes
    Future Consideration  ·  0 comments  ·  RingSense & AI » RingSense  ·  Admin →
    How important is this to you?
    Michael shared this idea  · 

  17. French Canadian language support

    27 votes
    1 comment  ·  RingSense & AI » Other  ·  Admin →
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    Michael shared this idea  · 

  18. Add paired audio device combinations selection dropdown during meeting join.

    1 vote
    Future Consideration  ·  0 comments  ·  Events & Video » Other  ·  Admin →
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    Michael shared this idea  · 

  19. Ability for Hosts and Moderators to force stop a participant screenshare.

    16 votes
    Future Consideration  ·  0 comments  ·  Events & Video » Other  ·  Admin →
    How important is this to you?
    Michael shared this idea  · 

  20. RingSense Dashboard based landing page to drive adoption and insight

    56 votes
    Planned  ·  0 comments  ·  RingSense & AI » RingSense  ·  Admin →
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