Settings and activity
30 results found
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8 votes
Michael Landry supported this idea ·
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7 votes
Michael Landry shared this idea ·
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3 votes
Michael Landry shared this idea ·
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5 votes
Michael Landry supported this idea ·
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1 vote
Michael Landry shared this idea ·
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12 votes
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4 votes
Michael Landry shared this idea ·
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4 votes
We introduced AI Coaching Insights feature that covers this need, but does it slightly differently - AI produces periodic coaching session drafts per agent with areas of strength and opportunities for improvement, based on all of that agent's interactions. The manager can decide which of these suggestions to use in a coaching session.
Michael Landry shared this idea ·
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5 votes
Michael Landry shared this idea ·
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5 votes
Michael Landry shared this idea ·
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8 votes
Michael Landry shared this idea ·
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6 votes
Michael Landry shared this idea ·
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5 votes
Michael Landry shared this idea ·
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5 votes
Michael Landry shared this idea ·
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5 votes
Michael Landry shared this idea ·
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10 votes
Michael Landry shared this idea ·
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29 votes
See the release notes here: https://support.ringcentral.com/release-notes/ringsense/ringsense-sales.html
Michael Landry shared this idea ·
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1 vote
Michael Landry shared this idea ·
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16 votes
Michael Landry shared this idea ·
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59 votes
Request is for the ability for a user to be marked "private". That user would not appear in the system directory, and their caller ID (including internal calls) would appear as "private".