Settings and activity

76 results found

1. Active Directory | Map attributes from RC to Azure

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   0 comments  ·  Developer Platform, APIs, & Integrations » Integrations  ·  Delete…  ·  Admin →
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   Ian Christopher shared this idea  ·  Apr 23, 2024

2. Automatic Ticket Creation | RingCentral for Hubspot

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   0 comments  ·  Developer Platform, APIs, & Integrations » Integrations  ·  Delete…  ·  Admin →
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   Ian Christopher shared this idea  ·  Apr 23, 2024

3. Opening a contact in existing browser tab | RingCentral for Salesforce

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   0 comments  ·  Developer Platform, APIs, & Integrations » Integrations  ·  Delete…  ·  Admin →
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   Ian Christopher shared this idea  ·  Apr 15, 2024

4. Bulk update in RingCentral for Salesforce

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   0 comments  ·  Developer Platform, APIs, & Integrations » Integrations  ·  Edit…  ·  Delete…  ·  Admin →
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   Ian Christopher shared this idea  ·  Mar 26, 2024

5. Call pop after ending the call in all integrated apps

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   0 comments  ·  Developer Platform, APIs, & Integrations » Integrations  ·  Edit…  ·  Delete…  ·  Admin →
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   Ian Christopher shared this idea  ·  Mar 20, 2024

6. Make all numbers assigned to other users in RingCentral account to appear under my profile in Zapier Integration.

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   1 comment  ·  Developer Platform, APIs, & Integrations » Integrations  ·  Delete…  ·  Admin →
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   Ian Christopher supported this idea  ·  Mar 13, 2024

7. Salesforce integration - Log all calls regardless of RingCentral for the Salesforce browser is closed

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   0 comments  ·  Developer Platform, APIs, & Integrations » Integrations  ·  Delete…  ·  Admin →
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   Ian Christopher shared this idea  ·  Mar 1, 2024

8. Force call type/outcome for logged calls | RingCentral for Hubspot

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   1 comment  ·  Developer Platform, APIs, & Integrations » Integrations  ·  Delete…  ·  Admin →
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   Ian Christopher shared this idea  ·  Mar 1, 2024

9. Add conference calling or 3 way calling to RingCentral for Salesforce app.

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   Under Review  ·  2 comments  ·  Developer Platform, APIs, & Integrations » Integrations  ·  Delete…  ·  Admin →
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   Ian Christopher commented  ·  May 19, 2023  ·  Edit…  ·  Delete…

   We have users that make calls from Salesforce that need to be able to speak to secondary callers at the same time. This includes language translation service providers while the original caller is on the line. Please add ASAP. Using the regular RingCentral app is not productive as all the popups and call disposition field from Salesforce will not work.

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   Ian Christopher shared this idea  ·  May 19, 2023

10. Reports for overflowed calls

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    Planned  ·  0 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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    Ian Christopher shared this idea  ·  Mar 29, 2023

11. Recorded calls reports

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    Future Consideration  ·  0 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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    Ian Christopher shared this idea  ·  Apr 5, 2023

12. Call queue setup

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    Under Review  ·  0 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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    Ian Christopher shared this idea  ·  Apr 14, 2023

13. Option to view extensions with no activities in call logs

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Ian Christopher shared this idea  ·  May 15, 2023

14. Option to disable Require unique email IDs when adding users

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Ian Christopher shared this idea  ·  May 17, 2023

15. Automatically record calls using RingCentral app during three-way calling

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Ian Christopher shared this idea  ·  May 18, 2023

16. Integrate multiple domains on one account with multi-site setup

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    0 comments  ·  Developer Platform, APIs, & Integrations » Integrations  ·  Edit…  ·  Delete…  ·  Admin →
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    Ian Christopher shared this idea  ·  Jul 27, 2023

17. Increase hold time and ring it again when max time is reached

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    0 comments  ·  Phone & Messaging » Admin Portal  ·  Edit…  ·  Delete…  ·  Admin →
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    Ian Christopher shared this idea  ·  Jul 27, 2023

18. Line keys | An option to pick up a call on hold of those extensions assigned to line key 4 and above

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    Ian Christopher shared this idea  ·  Jul 29, 2023

19. Allow RingCentral direct number to receive 2FA access code

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    Ian Christopher shared this idea  ·  Aug 9, 2023

20. Option to switch our method of concatenation supported

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    0 comments  ·  Phone & Messaging » Admin Portal  ·  Edit…  ·  Delete…  ·  Admin →
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    Ian Christopher shared this idea  ·  Aug 14, 2023