Settings and activity

103 results found

1. Create a single task for queue calls | RingCentral for Salesforce

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   1 comment  ·  Developer Platform, APIs, & Integrations » Integrations: Salesforce  ·  Delete…  ·  Admin →
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   Ian Christopher shared this idea  ·  May 6, 2024

2. Option to use Picklist (Multi-select)

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   0 comments  ·  Developer Platform, APIs, & Integrations » Developer Console  ·  Delete…  ·  Admin →
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   Ian Christopher shared this idea  ·  May 2, 2024

3. Unified status in Presence sync between MS Teams Embedded App and RC App

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   9 comments  ·  Developer Platform, APIs, & Integrations » Integrations: Microsoft Teams  ·  Delete…  ·  Admin →
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   Ian Christopher shared this idea  ·  May 2, 2024

4. RingCentral Webinar for HubSpot

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   0 comments  ·  Developer Platform, APIs, & Integrations » Integrations: HubSpot  ·  Delete…  ·  Admin →
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   Ian Christopher shared this idea  ·  May 1, 2024

5. Option to increase the size of the CTI dialer

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   0 comments  ·  Developer Platform, APIs, & Integrations » Developer Console  ·  Delete…  ·  Admin →
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   Ian Christopher shared this idea  ·  Apr 29, 2024

6. Display the dialed/callee number for incoming calls

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   0 comments  ·  Developer Platform, APIs, & Integrations » Developer Console  ·  Delete…  ·  Admin →
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   Ian Christopher shared this idea  ·  Apr 26, 2024

7. Attribute Mapping | Active Directory

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   New  ·  1 comment  ·  Developer Platform, APIs, & Integrations » Integrations: Other  ·  Delete…  ·  Admin →
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   Ian Christopher shared this idea  ·  Apr 24, 2024

8. Active Directory | Map attributes from RC to Azure

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   0 comments  ·  Developer Platform, APIs, & Integrations » Integrations: Other  ·  Delete…  ·  Admin →
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   Ian Christopher shared this idea  ·  Apr 23, 2024

9. HubSpot: Automatic Ticket Creation

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   New  ·  2 comments  ·  Developer Platform, APIs, & Integrations » Integrations: HubSpot  ·  Delete…  ·  Admin →
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   Ian Christopher commented  ·  Apr 23, 2024  ·  Edit…  ·  Delete…

   Instead of using a third-party app/CRM, it would be great if we have an option to automatically create tickets for calls using RingCentral for Hubspot or other integrated applications.

   As of the moment, we do not support creating tickets directly for logging calls in HubSpot integration.

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   Ian Christopher supported this idea  ·  Apr 23, 2024

10. Opening a contact in existing browser tab | RingCentral for Salesforce

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    0 comments  ·  Developer Platform, APIs, & Integrations » Integrations: Salesforce  ·  Delete…  ·  Admin →
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    Ian Christopher shared this idea  ·  Apr 15, 2024

11. Bulk update in RingCentral for Salesforce

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    0 comments  ·  Developer Platform, APIs, & Integrations » Integrations: Salesforce  ·  Delete…  ·  Admin →
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    Ian Christopher shared this idea  ·  Mar 26, 2024

12. Call pop after ending the call in all integrated apps

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    0 comments  ·  Developer Platform, APIs, & Integrations » Integrations: Other  ·  Edit…  ·  Delete…  ·  Admin →
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    Ian Christopher shared this idea  ·  Mar 20, 2024

13. Make all numbers assigned to other users in RingCentral account to appear under my profile in Zapier Integration.

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    1 comment  ·  Developer Platform, APIs, & Integrations » Integrations: Other  ·  Delete…  ·  Admin →
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    Ian Christopher supported this idea  ·  Mar 13, 2024

14. Salesforce integration - Log all calls regardless of RingCentral for the Salesforce browser is closed

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    Planned  ·  1 comment  ·  Developer Platform, APIs, & Integrations » Integrations: Salesforce  ·  Delete…  ·  Admin →
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    Ian Christopher shared this idea  ·  Mar 1, 2024

15. Force call type/outcome for logged calls | RingCentral for Hubspot

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    1 comment  ·  Developer Platform, APIs, & Integrations » Integrations: HubSpot  ·  Delete…  ·  Admin →
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    Ian Christopher shared this idea  ·  Mar 1, 2024

16. Add conference calling or 3 way calling to RingCentral for Salesforce app.

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    Under Review  ·  2 comments  ·  Developer Platform, APIs, & Integrations » Integrations: Salesforce  ·  Delete…  ·  Admin →
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    Ian Christopher commented  ·  May 19, 2023  ·  Edit…  ·  Delete…

    We have users that make calls from Salesforce that need to be able to speak to secondary callers at the same time. This includes language translation service providers while the original caller is on the line. Please add ASAP. Using the regular RingCentral app is not productive as all the popups and call disposition field from Salesforce will not work.

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    Ian Christopher shared this idea  ·  May 19, 2023

17. Reports for overflowed calls

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    Planned  ·  0 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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    Ian Christopher shared this idea  ·  Mar 29, 2023

18. Recorded calls reports

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    Future Consideration  ·  1 comment  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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    Ian Christopher shared this idea  ·  Apr 5, 2023

19. Call queue setup

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    Under Review  ·  0 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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    Ian Christopher shared this idea  ·  Apr 14, 2023

20. Option to view extensions with no activities in call logs

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Ian Christopher shared this idea  ·  May 15, 2023