← RingCentral Ideas

Settings and activity

94 results found

  1. Opening a contact in existing browser tab | RingCentral for Salesforce

    2 votes
    0 comments  ·  Developer Platform, APIs, & Integrations » Integrations  ·  Admin →
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    Ian Christopher shared this idea  · 

  2. Bulk update in RingCentral for Salesforce

    1 vote
    0 comments  ·  Developer Platform, APIs, & Integrations » Integrations  ·  Admin →
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    Ian Christopher shared this idea  · 

  3. Call pop after ending the call in all integrated apps

    1 vote
    0 comments  ·  Developer Platform, APIs, & Integrations » Integrations  ·  Admin →
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    Ian Christopher shared this idea  · 

  4. Make all numbers assigned to other users in RingCentral account to appear under my profile in Zapier Integration.

    3 votes
    1 comment  ·  Developer Platform, APIs, & Integrations » Integrations  ·  Admin →
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    Ian Christopher supported this idea  · 

  5. Salesforce integration - Log all calls regardless of RingCentral for the Salesforce browser is closed

    10 votes
    Planned  ·  1 comment  ·  Developer Platform, APIs, & Integrations » Integrations  ·  Admin →
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    Ian Christopher shared this idea  · 

  6. Force call type/outcome for logged calls | RingCentral for Hubspot

    4 votes
    1 comment  ·  Developer Platform, APIs, & Integrations » Integrations  ·  Admin →
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    Ian Christopher shared this idea  · 

  7. Add conference calling or 3 way calling to RingCentral for Salesforce app.

    3 votes
    Under Review  ·  2 comments  ·  Developer Platform, APIs, & Integrations » Integrations  ·  Admin →
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    Ian Christopher commented  · 

    We have users that make calls from Salesforce that need to be able to speak to secondary callers at the same time. This includes language translation service providers while the original caller is on the line. Please add ASAP. Using the regular RingCentral app is not productive as all the popups and call disposition field from Salesforce will not work.

    Ian Christopher shared this idea  · 

  8. Reports for overflowed calls

    4 votes
    Planned  ·  0 comments  ·  Analytics & Reporting » Other  ·  Admin →
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    Ian Christopher shared this idea  · 

  9. Recorded calls reports

    2 votes
    Future Consideration  ·  1 comment  ·  Analytics & Reporting » Other  ·  Admin →
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    Ian Christopher shared this idea  · 

  10. Call queue setup

    1 vote
    Under Review  ·  0 comments  ·  Phone & Messaging » Call Queues  ·  Admin →
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    Ian Christopher shared this idea  · 

  11. Option to view extensions with no activities in call logs

    1 vote
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Ian Christopher shared this idea  · 

  12. Option to disable Require unique email IDs when adding users

    4 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Ian Christopher shared this idea  · 

  13. Automatically record calls using RingCentral app during three-way calling

    1 vote
    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Ian Christopher shared this idea  · 

  14. Integrate multiple domains on one account with multi-site setup

    1 vote
    Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations  ·  Admin →
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    Ian Christopher shared this idea  · 

  15. Increase hold time and ring it again when max time is reached

    1 vote
    0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Ian Christopher shared this idea  · 

  16. Line keys | An option to pick up a call on hold of those extensions assigned to line key 4 and above

    2 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Ian Christopher shared this idea  · 

  17. Allow RingCentral direct number to receive 2FA access code

    8 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Ian Christopher shared this idea  · 

  18. Option to switch our method of concatenation supported

    1 vote
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Ian Christopher shared this idea  · 

  19. Increase the volume or improve the output of the IVR Prompt

    1 vote
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Ian Christopher shared this idea  · 

  20. Option to receive security code via SMS or phone call for UK Customers

    5 votes
    Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Ian Christopher shared this idea  · 
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