Settings and activity

103 results found

1. Option to disable Require unique email IDs when adding users

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Ian Christopher shared this idea  ·  May 17, 2023

2. Automatically record calls using RingCentral app during three-way calling

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   Ian Christopher shared this idea  ·  May 18, 2023

3. Integrate multiple domains on one account with multi-site setup

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   Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations: Other  ·  Delete…  ·  Admin →
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   Ian Christopher shared this idea  ·  Jul 27, 2023

4. Increase hold time and ring it again when max time is reached

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   Ian Christopher shared this idea  ·  Jul 27, 2023

5. Line keys | An option to pick up a call on hold of those extensions assigned to line key 4 and above

   3 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Ian Christopher shared this idea  ·  Jul 29, 2023

6. Allow RingCentral direct number to receive 2FA access code

   14 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Ian Christopher shared this idea  ·  Aug 9, 2023

7. Option to switch our method of concatenation supported

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   Ian Christopher shared this idea  ·  Aug 14, 2023

8. Increase the volume or improve the output of the IVR Prompt

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   Ian Christopher shared this idea  ·  Aug 18, 2023

9. Option to receive security code via SMS or phone call for UK Customers

   5 votes

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   Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Ian Christopher shared this idea  ·  Sep 5, 2023

10. Anonymous hotline and mailbox for callers

    13 votes

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    Under Review  ·  3 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Ian Christopher commented  ·  Sep 18, 2023  ·  Edit…  ·  Delete…

    We’d like to set up (1) an anonymous hotline and (2) and anonymous voicemail box for our customers, i.e. we should not be able to see the caller’s phone number.

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11. Export an excel file of all users/extensions along with all of their configuration settings.

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    Future Consideration  ·  4 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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    Ian Christopher commented  ·  Sep 18, 2023  ·  Edit…  ·  Delete…

    Export All users "call rules and voicemail settings" into a google sheet or csv, so that I can see each user, and what settings they have to direct their missed calls

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12. Businesss & after hours range for LOB Analytics Subscription Reports

    3 votes

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    Under Review  ·  0 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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    Ian Christopher shared this idea  ·  Sep 21, 2023

13. Report that lists all users conference host and participant codes?

    9 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Ian Christopher shared this idea  ·  Sep 27, 2023

14. Adding "Missed call without VM" Option on the Business Analytics Dashboard

    7 votes

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    Under Review  ·  1 comment  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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    Ian Christopher commented  ·  Sep 27, 2023  ·  Edit…  ·  Delete…

    It would be great if we could have the option to add Missed (w/o VM) in User Performance Reports (Analytics). The only option available right now is Missed (w/VM)

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15. Click on a previous phone call and create a task out of it

    5 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Ian Christopher shared this idea  ·  Mar 10, 2022

16. # Calls Report

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    Ian Christopher shared this idea  ·  Oct 5, 2023

17. Option to configure the caller ID for external transfer from IVR menu

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Ian Christopher shared this idea  ·  Oct 12, 2023

18. Data retention - Option to see how many days are left for a specific recording to expire

    3 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Ian Christopher shared this idea  ·  Jul 27, 2023

19. Option to choose a pre-determined location of the webinar poll

    2 votes

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    Under Review  ·  0 comments  ·  Events & Video » Webinar  ·  Delete…  ·  Admin →
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    Ian Christopher shared this idea  ·  Nov 24, 2023

20. Persistently notify for a new voicemail message

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Ian Christopher shared this idea  ·  Nov 27, 2023