← RingCentral Ideas

Settings and activity

94 results found

  1. Anonymous hotline and mailbox for callers

    10 votes
    Under Review  ·  3 comments  ·  Phone & Messaging » Other  ·  Admin →
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    Ian Christopher commented  · 

    We’d like to set up (1) an anonymous hotline and (2) and anonymous voicemail box for our customers, i.e. we should not be able to see the caller’s phone number.

  2. Export an excel file of all users/extensions along with all of their configuration settings.

    10 votes
    Future Consideration  ·  4 comments  ·  Analytics & Reporting » Other  ·  Admin →
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    Ian Christopher commented  · 

    Export All users "call rules and voicemail settings" into a google sheet or csv, so that I can see each user, and what settings they have to direct their missed calls

  3. Businesss & after hours range for LOB Analytics Subscription Reports

    3 votes
    Under Review  ·  0 comments  ·  Analytics & Reporting » Other  ·  Admin →
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    Ian Christopher shared this idea  · 

  4. Adding "Missed call without VM" Option on the Business Analytics Dashboard

    6 votes
    Under Review  ·  1 comment  ·  Analytics & Reporting » Other  ·  Admin →
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    Ian Christopher commented  · 

    It would be great if we could have the option to add Missed (w/o VM) in User Performance Reports (Analytics). The only option available right now is Missed (w/VM)

  5. Report that lists all users conference host and participant codes?

    9 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Ian Christopher shared this idea  · 

  6. Click on a previous phone call and create a task out of it

    5 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Ian Christopher shared this idea  · 

  7. # Calls Report

    1 vote
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Ian Christopher shared this idea  · 

  8. Option to configure the caller ID for external transfer from IVR menu

    1 vote
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Ian Christopher shared this idea  · 

  9. Data retention - Option to see how many days are left for a specific recording to expire

    2 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Ian Christopher shared this idea  · 

  10. Option to choose a pre-determined location of the webinar poll

    2 votes
    Under Review  ·  0 comments  ·  Events & Video » Webinar  ·  Admin →
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    Ian Christopher shared this idea  · 

  11. Persistently notify for a new voicemail message

    1 vote
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Ian Christopher shared this idea  · 

  12. Option to show incoming call information without receiving the call

    1 vote
    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Ian Christopher shared this idea  · 

  13. Option to upload a new greeting/prompt by dialing in/calling in

    1 vote
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Ian Christopher shared this idea  · 

  14. Call forwarding history

    1 vote
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Ian Christopher shared this idea  · 

  15. Incoming call information for direct calls to users to show both Incoming caller ID and Dialed Number

    25 votes
    Under Review  ·  3 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Ian Christopher shared this idea  · 

  16. DND status on RC, but not on Teams

    1 vote
    0 comments  ·  Developer Platform, APIs, & Integrations » Integrations  ·  Admin →
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    Ian Christopher shared this idea  · 

  17. Option to receive fax on online account and application when using ATA

    6 votes
    2 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Ian Christopher shared this idea  · 

  18. Time stamp on received faxes

    1 vote
    0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Ian Christopher shared this idea  · 

  19. Check another user's messages using Admin Password or Master Password

    3 votes
    0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Ian Christopher shared this idea  · 

  20. Option to disable/remove the call queues from the contact list of a specific user.

    2 votes
    0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Ian Christopher shared this idea  · 
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