← RingCentral Ideas

Settings and activity

22 results found

  1. There should be a Bridge call appearance feature setup on desk phone phone and should be able to assign to users that is a member of a c...

    2 votes
    Under Review  ·  0 comments  ·  Phone & Messaging  ·  Admin →
    How important is this to you?
    James Paul shared this idea  · 

  2. Option to modify caller id information

    1 vote
    0 comments  ·  Phone & Messaging  ·  Admin →
    How important is this to you?
    James Paul shared this idea  · 

  3. Organize more button on dial pad

    1 vote
    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?
    James Paul shared this idea  · 

  4. download call recording with the name or number of the caller

    12 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?
    An error occurred while saving the comment
    James Paul commented  · 

    I was trying to download the call recording on my online account however I am unable to identify the downloaded recording to whom it is from

  5. Analytics remove length of all on the report

    1 vote
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    James Paul shared this idea  · 

  6. Customized analytic reports

    3 votes
    Under Review  ·  0 comments  ·  Analytics & Reporting » Other  ·  Admin →
    How important is this to you?
    James Paul shared this idea  · 

  7. Set multiple numbers in external call forwarding

    13 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    An error occurred while saving the comment
    James Paul commented  · 

    When I was creating a custom rule for a user extension external numbers, It would be useful for us to add all the forwarding numbers and just toggle it to who the call will be forwarded to

  8. Should have the option to choose the play speed of the prompts

    1 vote
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    James Paul shared this idea  · 

  9. Alert for changing status to DND

    1 vote
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    James Paul shared this idea  · 

  10. Add more outside forwarding options

    3 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    An error occurred while saving the comment
    James Paul commented  · 

    Please increase the limit of the user extension to add more external numbers on the forwarding, current limit is 10 please increase it so we can add more

  11. RC app call queue member status

    5 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?
    James Paul shared this idea  · 

  12. User able to accept multiple calls

    1 vote
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    James Paul shared this idea  · 

  13. Ability to remove the deleted users from the performance report

    23 votes
    Under Review  ·  4 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    An error occurred while saving the comment
    James Paul commented  · 

    We have deleted users on the account and as per article"https://support.ringcentral.com/article-v2/Analytics-Portal-Performance-Report-Data-Discrepancies.html?brand=RC_US&product=RingCentral_MVP&language=en_US" the data of the deleted users will stay on the analytics for 6 months, please include an option to hide the deleted users when generating reports on analytics

  14. Turn off DND from Online account admin portal

    11 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    James Paul shared this idea  · 

  15. Call queue manager Analytic reporting

    17 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    James Paul shared this idea  · 

  16. Analytic reports for dialing time

    1 vote
    Under Review  ·  0 comments  ·  Analytics & Reporting » Other  ·  Admin →
    How important is this to you?
    James Paul shared this idea  · 

  17. Stop SMS from sending on customer on campaign

    5 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    James Paul shared this idea  · 

  18. Have the online account to have a download for all extensions

    3 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    James Paul shared this idea  · 

  19. List on the online account for the phone passwords

    2 votes
    0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    James Paul shared this idea  · 

  20. Custom rule time schedule time

    3 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    James Paul shared this idea  · 
← Previous 1