Settings and activity

22 results found

1. There should be a Bridge call appearance feature setup on desk phone phone and should be able to assign to users that is a member of a c...

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   James Paul shared this idea  ·  Dec 8, 2023

2. Option to modify caller id information

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   James Paul shared this idea  ·  Feb 25, 2024

3. Organize more button on dial pad

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   James Paul shared this idea  ·  Jul 18, 2023

4. download call recording with the name or number of the caller

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   Under Review  ·  2 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   James Paul commented  ·  Aug 2, 2023  ·  Edit…  ·  Delete…

   I was trying to download the call recording on my online account however I am unable to identify the downloaded recording to whom it is from

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5. Analytics remove length of all on the report

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   James Paul shared this idea  ·  Aug 10, 2023

6. Customized analytic reports

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   Under Review  ·  0 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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   James Paul shared this idea  ·  Aug 15, 2023

7. Set multiple numbers in external call forwarding

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   Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   James Paul commented  ·  Aug 21, 2023  ·  Edit…  ·  Delete…

   When I was creating a custom rule for a user extension external numbers, It would be useful for us to add all the forwarding numbers and just toggle it to who the call will be forwarded to

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8. Should have the option to choose the play speed of the prompts

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   James Paul shared this idea  ·  Aug 22, 2023

9. Alert for changing status to DND

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   James Paul shared this idea  ·  Oct 23, 2023

10. Add more outside forwarding options

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    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    James Paul commented  ·  Jul 31, 2023  ·  Edit…  ·  Delete…

    Please increase the limit of the user extension to add more external numbers on the forwarding, current limit is 10 please increase it so we can add more

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11. RC app call queue member status

    5 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    James Paul shared this idea  ·  Aug 8, 2023

12. User able to accept multiple calls

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    James Paul shared this idea  ·  Nov 27, 2023

13. Ability to remove the deleted users from the performance report

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    Under Review  ·  4 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    James Paul commented  ·  Jan 4, 2024  ·  Edit…  ·  Delete…

    We have deleted users on the account and as per article"https://support.ringcentral.com/article-v2/Analytics-Portal-Performance-Report-Data-Discrepancies.html?brand=RC_US&product=RingCentral_MVP&language=en_US" the data of the deleted users will stay on the analytics for 6 months, please include an option to hide the deleted users when generating reports on analytics

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14. Turn off DND from Online account admin portal

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    James Paul shared this idea  ·  Aug 21, 2023

15. Call queue manager Analytic reporting

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    James Paul shared this idea  ·  Oct 19, 2023

16. Analytic reports for dialing time

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    James Paul shared this idea  ·  Jan 10, 2024

17. Stop SMS from sending on customer on campaign

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    James Paul shared this idea  ·  Dec 13, 2023

18. Have the online account to have a download for all extensions

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    James Paul shared this idea  ·  Jan 3, 2024

19. List on the online account for the phone passwords

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    James Paul shared this idea  ·  Feb 13, 2024

20. Custom rule time schedule time

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    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    James Paul shared this idea  ·  Feb 21, 2024