download call recording with the name or number of the caller
Download call recording with the name or number of the caller.Call recording should at least included the name or the number or date and time of the calls, in order for the customer to identify the call recording easily.For now customer is downloading the call recording and they are manually updating the file as per their reference
Hiromithu Ishigaki
shared this idea
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Dushyant
commented
Hi Team ,
if we need to find downloaded recording in future that time i am unable to find the correct number recording as recording format does not have Out bound number .
Current format - 20250715-102851_106_(408)890-5848_Outgoing_Auto_3284790028022
Need recording - FullDate_EXT_Callerid_Outbound Number
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James Paul
commented
I was trying to download the call recording on my online account however I am unable to identify the downloaded recording to whom it is from