Settings and activity

210 results found

1. Easily add Contact Center numbers and RingCentral IVR extensions to the company directory

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   Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Jenny Remolacio commented  ·  Jul 7, 2023  ·  Edit…  ·  Delete…

   We have several IVRs that would like to put their numbers into our RingCentral directory.

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2. Fax Usage By Line

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Jenny Remolacio shared this idea  ·  Oct 31, 2023

3. SMS logs | Check Group SMS

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   1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Jenny Remolacio shared this idea  ·  Nov 3, 2023

4. Multiple devices management

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   Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Jenny Remolacio shared this idea  ·  Nov 7, 2023

5. Can't join audio without microphone

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   0 comments  ·  Phone & Messaging » Application  ·  Edit…  ·  Delete…  ·  Admin →
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   Jenny Remolacio shared this idea  ·  Nov 8, 2023

6. Get Api Access

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Jenny Remolacio shared this idea  ·  Dec 18, 2023

7. Analytics

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   Under Review  ·  0 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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   Jenny Remolacio shared this idea  ·  Dec 18, 2023

8. Additional guest in conference call

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   Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Jenny Remolacio shared this idea  ·  Dec 29, 2023

9. Option to auto-update app in admin portal/access

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   Jenny Remolacio shared this idea  ·  Jan 23, 2024

10. Disable Direct calls

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    0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Jenny Remolacio shared this idea  ·  Jan 26, 2024

11. Detailed monitoring of Polycom phones

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    0 comments  ·  Phone & Messaging » Hardware  ·  Edit…  ·  Delete…  ·  Admin →
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    Jenny Remolacio shared this idea  ·  Feb 7, 2024

12. Having our meeting invites show a Mexico call in number

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    0 comments  ·  Phone & Messaging » Application  ·  Edit…  ·  Delete…  ·  Admin →
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    Jenny Remolacio shared this idea  ·  Feb 7, 2024

13. Restricting Caller ID options

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    0 comments  ·  Phone & Messaging » Admin Portal  ·  Edit…  ·  Delete…  ·  Admin →
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    Jenny Remolacio shared this idea  ·  Feb 16, 2024

14. Users' name appears twice on Presence keys

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    0 comments  ·  Phone & Messaging » Admin Portal  ·  Edit…  ·  Delete…  ·  Admin →
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    Jenny Remolacio shared this idea  ·  Feb 20, 2024

15. The default key 1 and 2 under Presence option in Admin Portal can be edited and change for other user ext number.

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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16. Our customer request that a call queue member still get a second queue calls from the queue if they are already on another call.

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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17. I am looking for a transcript of the messages within the internal direct messaging application

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    Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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18. Option to Restore Deleted users with their call history

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Jenny Remolacio supported this idea  ·  Apr 11, 2024

19. Restore deleted user

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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20. See Pending Callers in Queue

    15 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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