← RingCentral Ideas

Settings and activity

10 results found

  1. Setup call forwarding.

    2 votes
    0 comments  ·  Phone & Messaging » Other  ·  Admin →
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    Kenneth shared this idea  · 

  2. Update Cisco 191 ATA Setup

    2 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Hardware  ·  Admin →
    How important is this to you?
    Kenneth shared this idea  · 

  3. An analytics report for specific user extension total handling time right after receiving the phone call and placing the call on hold

    2 votes
    Under Review  ·  0 comments  ·  Analytics & Reporting » Other  ·  Admin →
    How important is this to you?
    Kenneth shared this idea  · 

  4. See calls and messages for more than 1 extension from the Application.

    2 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Kenneth shared this idea  · 

  5. Blocking of the "Domestic SMS Unregistered" SMS Type

    1 vote
    Under Review  ·  0 comments  ·  Phone & Messaging » Hardware  ·  Admin →
    How important is this to you?
    Kenneth shared this idea  · 

  6. Audit Trail Enhancements

    207 votes
    64 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Under Review  ·  AdminJessica H. (Admin, RingCentral) responded

    As there are so many great ideas and suggestions for Audit Trail enhancements, we've merged them into one record to better track these feature requests. Your individual idea has not been lost, and our development team knows how important this part of the system is for everyone! We'll provide more updates when available. Thank you!


    In the meantime, please continue to leave comments on your ideal audit trail enhancement and use cases.

    An error occurred while saving the comment
    Kenneth commented  · 

    I hope we can extend the Audit Trail Data Retention for tracking purposes for at least a year or so to see all changes have been made to the account.

  7. Redirect missed calls to Fax/Printer rather than sending them to voicemail.

    1 vote
    0 comments  ·  Phone & Messaging » Hardware  ·  Admin →
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    Kenneth shared this idea  · 

  8. Routing calls in a queue based on Salesforce account owner

    2 votes
    0 comments  ·  Phone & Messaging » Hardware  ·  Admin →
    How important is this to you?
    Kenneth shared this idea  · 

  9. Customize Option for Analytic Tab

    4 votes
    0 comments  ·  Analytics & Reporting » Other  ·  Admin →
    How important is this to you?
    Kenneth shared this idea  · 

  10. Disable HIPAA for a specific user.

    1 vote
    0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Kenneth shared this idea  ·