Settings and activity

6 results found

1. Update RingCX Agent for ALL Interaction Types

   31 votes

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   New  ·  1 comment  ·  RingCX » Digital experience  ·  Delete…  ·  Admin →
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   Not at all You must login first! Important You must login first! Critical You must login first!

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   Josh supported this idea  ·  Feb 24, 2026

2. Wrap Time / After Contact Work

   137 votes

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   Future Consideration  ·  13 comments  ·  RingCX » Agent & supervisor experience  ·  Delete…  ·  Admin →
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   Not at all You must login first! Important You must login first! Critical You must login first!

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   Josh supported this idea  ·  Jul 3, 2025

3. wrap-up

   30 votes

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   New  ·  5 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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   Not at all You must login first! Important You must login first! Critical You must login first!

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   Josh commented  ·  Jul 3, 2025  ·  Edit…  ·  Delete…

   This is a basic contact feature required for most contact centers.

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   Josh supported this idea  ·  Jul 3, 2025

4. Push To Talk Analytics

   1 vote

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   0 comments  ·  Phone & Messaging » Admin Portal  ·  Edit…  ·  Delete…  ·  Admin →
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   Josh shared this idea  ·  Feb 15, 2024

5. Call to external number notifying a voicemail was left

   3 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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6. Tag Messages

   4 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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