Settings and activity

14 results found

1. RingCX Analytics Report - Agent Name, Email Address, Status (Active or Inactive)

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   New  ·  0 comments  ·  Contact Center & RingCX » RingCX  ·  Delete…  ·  Admin →
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   Not at all You must login first! Important You must login first! Critical You must login first!

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   Von Adarlo shared this idea  ·  Aug 22, 2024

2. Retain Role In RingCX When Modiying Role In RingSense

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   Von Adarlo shared this idea  ·  Jul 26, 2024

3. DFO Scheduled Reporting

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   Von Adarlo shared this idea  ·  Jul 11, 2024

4. Display User Extension Number When Transferring From RingCX To RingEX

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   New  ·  1 comment  ·  Contact Center & RingCX » RingCX  ·  Delete…  ·  Admin →
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   Von Adarlo shared this idea  ·  Jul 2, 2024

5. CXone Supervisor > Live Monitoring > Activity States

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   0 comments  ·  Contact Center & RingCX » Contact Center  ·  Delete…  ·  Admin →
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   Von Adarlo shared this idea  ·  Mar 26, 2024

6. Edit Number Details Of The External Phone Number Under Ring Settings

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   1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Von Adarlo supported this idea  ·  Mar 5, 2024
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   Von Adarlo commented  ·  Mar 5, 2024  ·  Edit…  ·  Delete…

   Please see screenshot for your reference. Thank you.

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7. Add Presence On SharedLines

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Von Adarlo shared this idea  ·  Mar 30, 2022

8. Voicemail to Text To Have Better Accuracy

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   0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Von Adarlo shared this idea  ·  Oct 20, 2023

9. Attach File in RingCentral App using company-wide Google Drive global account

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   Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Von Adarlo shared this idea  ·  Oct 10, 2023

10. Ability To Add Notes When Transferring Call In MAX Agent

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    0 comments  ·  Contact Center & RingCX » Other  ·  Delete…  ·  Admin →
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    Von Adarlo shared this idea  ·  Jan 24, 2024

11. Roles and Permissions Report

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    0 comments  ·  Contact Center & RingCX » Other  ·  Delete…  ·  Admin →
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    Von Adarlo shared this idea  ·  Jan 31, 2024

12. Outbound Report that shows Dispositions: Answered and Voicemail

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    0 comments  ·  Contact Center & RingCX » Other  ·  Delete…  ·  Admin →
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    Von Adarlo shared this idea  ·  Feb 13, 2024

13. Feature to remove the press 1 option on call queue calls

    28 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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14. Send Group Voicemails to a RingCentral Team

    83 votes

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    Future Consideration  ·  2 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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