← RingCentral Ideas

Settings and activity

28 results found

  1. Ability to remove/delete implicit teams within RIngSense

    9 votes
    New  ·  0 comments  ·  RingSense & AI » RingSense  ·  Admin →
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    Elliott shared this idea  · 

  2. Ability to Change Implicit Team Names

    24 votes
    1 comment  ·  RingSense & AI » RingSense  ·  Admin →
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    Elliott shared this idea  · 

  3. Ring Sense API Access

    21 votes
    3 comments  ·  RingSense & AI » RingSense  ·  Admin →
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    Elliott supported this idea  · 

  4. Admin Settings for Call Transcriptions following completed calls

    8 votes
    Under Review  ·  0 comments  ·  RingSense & AI » RingSense  ·  Admin →
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    Elliott supported this idea  · 

  5. Create admin setting for emailing call recording to user

    7 votes
    Under Review  ·  0 comments  ·  RingSense & AI » RingSense  ·  Admin →
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    Elliott supported this idea  · 

  6. RingSense Auto & Manual Redaction

    10 votes
    1 comment  ·  RingSense & AI » RingSense  ·  Admin →
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    Elliott supported this idea  · 

  7. RingSense: Anonymize some of the call/meetings recorded to be shared as a training

    10 votes
    1 comment  ·  RingSense & AI » RingSense  ·  Admin →
    How important is this to you?
    Elliott supported this idea  · 

  8. Highlight Calls

    5 votes
    Planned  ·  0 comments  ·  RingSense & AI » RingSense  ·  Admin →
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    Elliott shared this idea  · 

  9. Ability to filter calls that do not match a specific tracker

    9 votes
    0 comments  ·  RingSense & AI » RingSense  ·  Admin →
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    Elliott shared this idea  · 

  10. RingSense Dashboard based landing page to drive adoption and insight

    59 votes
    Planned  ·  0 comments  ·  RingSense & AI » RingSense  ·  Admin →
    How important is this to you?
    Elliott supported this idea  · 

  11. Ability to support multiple instances of a CRM/CRMs for one customer

    15 votes
    Planned  ·  0 comments  ·  RingSense & AI » RingSense  ·  Admin →
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  12. Ability to export IVR from Studio

    41 votes
    Implemented  ·  0 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
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    Elliott supported this idea  · 

  13. RingSense Sentiment Playback Tracking/Pinpoint

    19 votes
    Future Consideration  ·  0 comments  ·  RingSense & AI » RingSense  ·  Admin →
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  14. Add a "feature request" and "report an issue" button in RingSense

    10 votes
    Implemented  ·  0 comments  ·  RingSense & AI » RingSense  ·  Admin →
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  15. Ability to download/export RingSense call recordings

    3 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  16. RingSense: Pull in/Filter Calls based on Duration

    57 votes
    4 comments  ·  RingSense & AI » RingSense  ·  Admin →
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  17. RingSense: More insight for Manager - Coaching progress per employee & Alert when issues come back

    6 votes
    Needs More Information  ·  0 comments  ·  RingSense & AI » RingSense  ·  Admin →
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  18. Separate Directories in Multi-Site Environment

    56 votes
    Future Consideration  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  19. Star codes to log in and out of a Call Queue on Deskphone

    9 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Admin →
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  20. Company name in App - Multi-site

    22 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Admin →
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