Settings and activity

12 results found

1. Call Recording Notification via Email

   14 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Not at all You must login first! Important You must login first! Critical You must login first!

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   Conrad Bantiad supported this idea  ·  Mar 20, 2024

2. Call Queue Members able to access CQ voicemail

   13 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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   Conrad Bantiad supported this idea  ·  Mar 11, 2024

3. Polycom VVX 450 shortcut for transfer without doing the answer the call - transfer to VM then blind > * > 0 > then manually type the ext...

   1 vote

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   0 comments  ·  Phone & Messaging  ·  Edit…  ·  Delete…  ·  Admin →
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   Conrad Bantiad shared this idea  ·  Feb 6, 2024

4. Intercom

   2 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Conrad Bantiad shared this idea  ·  Jan 27, 2023

5. Call Recording to be downloaded only the one part like the caller or the receiver only

   1 vote

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Conrad Bantiad shared this idea  ·  Mar 16, 2023

6. wanted to have a view of the all missed calls from specific number on the App in a separate tab or Icon

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   Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Conrad Bantiad shared this idea  ·  Mar 17, 2023

7. wanted to have options for the transfer the call for the 2 participant that she merged call

   3 votes

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   Under Review  ·  0 comments  ·  Contact Center & RingCX » RingCX Digital Only  ·  Delete…  ·  Admin →
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   Conrad Bantiad shared this idea  ·  Apr 4, 2023

8. Adding contact on the Dial Pad directly instead of using the Contact Icon on the desktop App for new call and new contact

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   Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Conrad Bantiad shared this idea  ·  Sep 6, 2023

9. Allows users at least 3 extension to send mass SMS to all RC users using a click-able Tab on the App

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   0 comments  ·  Phone & Messaging » Application  ·  Edit…  ·  Delete…  ·  Admin →
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   Conrad Bantiad shared this idea  ·  Feb 8, 2024

10. Would like to see the 411 published listin

    4 votes

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    Future Consideration  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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11. Way to mark/list specific numbers as Masked

    2 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Conrad Bantiad commented  ·  May 2, 2023  ·  Edit…  ·  Delete…

    Wanted to hide the client number when their technician is calling their client and have the call still recorded

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12. Auto detect calling number

    15 votes

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    Under Review  ·  0 comments  ·  Contact Center & RingCX » Other  ·  Delete…  ·  Admin →
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