Increase amount of members for simultaneous forwarding in a call queue.
Customer would like to have the option to route calls simultaneously to more than 10 members on the call queue.
11
votes
Aliyah
shared this idea
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CMIT
commented
Since the standard queue functionality does not allow ringing when a extension is engaged , the user extension ringing all together is a work around but the limit is only 10 members. This type of limitation in functionality will not work for some customers.