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← RingCentral Ideas

Settings and activity

6 results found

  1. Add Audio Settings (Noise Suppression) to RingCX Browser Version

    9 votes

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    Under Review  ·  0 comments  ·  RingCX » Agent & supervisor experience  ·  Admin →
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    Filipina supported this idea  · 

  2. Agent State Changes while Engaged

    4 votes

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    Under Review  ·  0 comments  ·  RingCX » Agent & supervisor experience  ·  Admin →
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    Filipina supported this idea  · 

  3. Post call status to remain the same as the pre-call status for the agents/supervisors

    12 votes

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    Implemented  ·  2 comments  ·  RingCX » Agent & supervisor experience  ·  Admin →
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    Filipina supported this idea  · 

  4. Dial 211 or 311 on the App or the Phone

    26 votes

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    Under Review  ·  4 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Filipina commented  · 

    Had couple of customers needing to use this functionality. We had to tell them to use cell phones which is not ideal answer. The extension numbers are restricted, which does not make sense if services are not available.

    Filipina supported this idea  · 

  5. Retrieve Deleted Recording

    20 votes

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    Under Review  ·  3 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  6. Tasks - missing functionality

    36 votes

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    Implemented  ·  2 comments  ·  Phone & Messaging » App Tasks/Events/Calendar  ·  Admin →
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    Filipina shared this idea  ·