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Settings and activity

8 results found

  1. Disable notifications RingSense

    3 votes

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    0 comments  ·  RingSense & AI » AI Assistant  ·  Admin →
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    Implemented  ·  AdminSushant (Sr Director, Machine Learning, RingCentral) responded

    I'm pleased to announce that this is now available in RingSense.


    As a RingSense admin, you can go to admin settings -> People -> Users. From here, select specific set of people and disable their notifications from the action menu bar at the top of the table.


    Please look at the screenshot attached.

    Jake shared this idea  · 

  2. Call Log Sync from RingCentral Mobile App to Salesforce

    16 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Jake commented  · 

    The request is that, when a call is initiated from the mobile app, it auto creates a task with the call details and memorializes this in Salesforce. This would be above and beyond the "offline logging feature" currently offered.

  3. Pulse but for MVP call queues

    1 vote

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    Under Review  ·  0 comments  ·  Phone & Messaging » Call Queues  ·  Admin →
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    Jake shared this idea  · 

  4. Inbound SMS queues on MVP (like textel but internal)

    4 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
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    Jake shared this idea  · 

  5. Archiver Disconnect Notification

    13 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Jake commented  · 

    The request is for a SMS or email notification to alert Super Admin's that Archiver is no longer authenticated or working properly.

  6. Provide Cradle to Grave reporting for calls that traverse RCCC and RC MVP

    36 votes

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    Under Review  ·  1 comment  ·  RingCentral Contact Center » Contact Center  ·  Admin →
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  7. Certify Poly Rove (New Dect Cordless Offering) for Retail and others ASAP

    33 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Hardware  ·  Admin →
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  8. Dial by name directory site specificRestrict "Dialing by Name" in IVR menus to the location's users.

    45 votes

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    Implemented  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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