Settings and activity
79 results found
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6 votes
AdminGary Dumbrowsky
(Customer Experience Solutions Engineer, RingCentral)
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7 votesAdminGary Dumbrowsky
(Customer Experience Solutions Engineer, RingCentral)
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80 votes
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15 votesAdminGary Dumbrowsky
(Customer Experience Solutions Engineer, RingCentral)
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4 votesAdminGary Dumbrowsky
(Customer Experience Solutions Engineer, RingCentral)
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AdminGary Dumbrowsky
(Customer Experience Solutions Engineer, RingCentral)
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5 votesAdminGary Dumbrowsky
(Customer Experience Solutions Engineer, RingCentral)
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3 votesAdminGary Dumbrowsky
(Customer Experience Solutions Engineer, RingCentral)
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2 votesAdminGary Dumbrowsky
(Customer Experience Solutions Engineer, RingCentral)
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2 votesAdminGary Dumbrowsky
(Customer Experience Solutions Engineer, RingCentral)
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2 votesAdminGary Dumbrowsky
(Customer Experience Solutions Engineer, RingCentral)
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7 votesAdminGary Dumbrowsky
(Customer Experience Solutions Engineer, RingCentral)
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2 votesAdminGary Dumbrowsky
(Customer Experience Solutions Engineer, RingCentral)
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3 votesAdminGary Dumbrowsky
(Customer Experience Solutions Engineer, RingCentral)
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9 votesAdminGary Dumbrowsky
(Customer Experience Solutions Engineer, RingCentral)
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3 votesAdminGary Dumbrowsky
(Customer Experience Solutions Engineer, RingCentral)
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9 votes
An error occurred while saving the comment Allow Scorecards to be assigned by Team so that only scorecards relevant to the team are used on these interactions. This can be used in addition to the Tracker applied scorecard I offered in AHA SE-I-1848
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16 votesAdminGary Dumbrowsky
(Customer Experience Solutions Engineer, RingCentral)
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3 votesAdminGary Dumbrowsky
(Customer Experience Solutions Engineer, RingCentral)
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19 votesAdminGary Dumbrowsky
(Customer Experience Solutions Engineer, RingCentral)
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37 votesAdminGary Dumbrowsky
(Customer Experience Solutions Engineer, RingCentral)
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The idea is to have Messaging Channel(s) in MVP/RingEX to chat to RingCX Queues/Agents. The User community will have a tighter integration between UC & CC. This is a common ask from internal IT support teams.