Settings and activity

4 results found

  1. 4 votes
    New  ·  1 comment  ·  Events & Video » Webinar  ·  Admin →
    How important is this to you?
    An error occurred while saving the comment
    Teresa commented  · 

    This is an outstanding suggestion for an enhancement. I would love to see this implemented

    Teresa supported this idea  · 
  2. 12 votes
    How important is this to you?
  3. 33 votes
    How important is this to you?
    Teresa supported this idea  · 
  4. 108 votes
    How important is this to you?
    An error occurred while saving the comment
    Teresa commented  · 

    Is there a way to force a queue call to voice mail if the person it is ringing is in a meeting or otherwise occupied? For example…you can be in a Ring Central Meeting or Teams Meeting, and Ring Central calls still come through to you. If the caller dialed your direct extension, you have the option to push it to VM. HOWEVER-if the person called a queue that you are logged into, then you can choose to ignore it, but the system proceeds to ring you again a few seconds later, (repeatedly until the system times out to vm) which is VERY disruptive. The only option I know of to get around this is to put yourself on Do Not Disturb OR sign out of your queue, both of which run the risk of forgetting to turn that back off. Is there a way for Ring Central to be intuitive about this if your calendar is synced and you are listed as in a meeting?