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  1. Allow call queue extensions to sign in to app

    7 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » Call Queues  ·  Admin →
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    Marc Pickard shared this idea  · 

  2. Shared SMS were multiple users can receive and send SMS on specific number

    797 votes

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    164 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
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    Planned  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

    Good news everyone! Our Product team is working on a new Shared SMS product that will be available to RingEX customers for private beta testing in September and are ready to begin waitlisting customers who are interested today!


    To join the waitlist and learn more about this private beta program, please email us at ideas@ringcentral.com and let us know you are interested in our Shared SMS beta. Our Product team will follow up shortly after.


    Thank you! 

  3. Virtual backgrounds

    165 votes

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    Implemented  ·  8 comments  ·  Events & Video » Other  ·  Admin →
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    Marc Pickard commented  · 

    The ability to at least blur the background (a la Microsoft Teams) or add a virtual background (a la Zoom) would greatly enhance the professionalism of the meetings when used for business. Blurred background allows the focus to be the person hosting or participating in the meeting, and virtual background allows business branding to be part of the meeting.