← RingCentral Ideas

Settings and activity

8 results found

  1. wanted to have options for the transfer the call for the 2 participant that she merged call

    3 votes
    Under Review  ·  0 comments  ·  Contact Center & RingCX » RingCX Digital Only  ·  Admin →
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    Bianca supported this idea  · 

  2. Pin Validation

    1 vote
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Bianca shared this idea  · 

  3. Audit Trail Enhancements

    207 votes
    64 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Under Review  ·  AdminJessica H. (Admin, RingCentral) responded

    As there are so many great ideas and suggestions for Audit Trail enhancements, we've merged them into one record to better track these feature requests. Your individual idea has not been lost, and our development team knows how important this part of the system is for everyone! We'll provide more updates when available. Thank you!


    In the meantime, please continue to leave comments on your ideal audit trail enhancement and use cases.

    An error occurred while saving the comment
    Bianca commented  · 

    It'd be nice to see/have visual of all extensions logging into the RC app on Audit Trail

  4. Uploading CSV file for Multi-Site Numbers Automatically

    1 vote
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Bianca shared this idea  · 

  5. Analytics data manually refresh or change frequency

    10 votes
    Under Review  ·  1 comment  ·  Analytics & Reporting » Other  ·  Admin →
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    An error occurred while saving the comment
    Bianca commented  · 

    The customer would like to have this feature such as modifying the report subscription, increment every 15 or 30 mins instead of hourly. They also wanted to have an immediate test like they can download it directly.

  6. Itemized Billing for User Extensions' Usage

    1 vote
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Bianca shared this idea  · 

  7. Confirming Emergency Location - In app

    12 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Admin →
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    Bianca shared this idea  · 

  8. Ability to have an emergency 24/7 call queue which can override specified users available hours.

    3 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Admin →
    How important is this to you?