Settings and activity
4 results found
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65 votes
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762 votesUnder Review ·
AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded
This function is supported by our Beetexting integration today! Learn more here: https://www.ringcentral.com/apps/beetexting.
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374 votesPlanned ·
AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded
Updated 9/8/23: This has been moved to Q1 2024Hi everyone, this is planned as a two parter: coming in December 2022, users will be able to select which number their outbound texts are sent through in settings. Coming later in 2023, users will be able to select their outbound number in the separate messaging window (not just in settings). This only addresses outbound caller ID. If you would like to see a more shared inbox group texting option, please vote for these ideas: Add a text message queue similar to the call queueTexts should go to multiple users -
Need to import a directory of external numbers to Admin portal so they can pushed out to all phones.
12 votes
We have a couple of agents that monitor the faxes. Please switch on fax viewing for multiple agents.