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Settings and activity

4 results found

  1. Send Fax to multiple extension/recipient

    66 votes
    Under Review  ·  13 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    An error occurred while saving the comment
    Nick Colson commented  · 

    We have a couple of agents that monitor the faxes. Please switch on fax viewing for multiple agents.

  2. Shared SMS were multiple users can receive and send SMS on specific number

    765 votes
    161 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
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  3. Text from the same main user number

    374 votes
    65 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
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    Planned  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded
    Updated 9/8/23: This has been moved to Q1 2024Hi everyone, this is planned as a two parter: coming in December 2022, users will be able to select which number their outbound texts are sent through in settings. Coming later in 2023, users will be able to select their outbound number in the separate messaging window (not just in settings). This only addresses outbound caller ID. If you would like to see a more shared inbox group texting option, please vote for these ideas: Add a text message queue similar to the call queueTexts should go to multiple users

  4. Need to import a directory of external numbers to Admin portal so they can pushed out to all phones.

    13 votes
    Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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