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← RingCentral Ideas

Settings and activity

7 results found

  1. Provide ability in AI to disable all call recording ability

    1 vote

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Ron shared this idea  · 

  2. Permit ability to block external callers from calling to Limted Extension

    7 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Ron shared this idea  · 

  3. Provide a means to offer IVR function within a call queue to give a caller options to redirect

    1 vote

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Ron shared this idea  · 

  4. Mute incoming call notifications while currently on a call

    574 votes

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    46 comments  ·  Phone & Messaging » Other  ·  Admin →
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  5. DND Status Available To Other Users

    9 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Admin →
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  6. Ability to generate report that tracks an agents status throughout the day, like when they're available/not available/ on DND etc

    666 votes

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    Future Consideration  ·  106 comments  ·  Analytics & Reporting » Other  ·  Admin →
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  7. Conference Call: Drop/Remove individuals during call

    110 votes

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    10 comments  ·  Phone & Messaging » Other  ·  Admin →
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    Implemented  ·  AdminJessica H. (Admin, RingCentral) responded

    As the host, you can either end the conference call or leave the call while the other participants continue their conversation.


    Note

    This feature is controlled by your account admin. Reach out to your admin if you’d like to turn it on.


    Learn more here!