← RingCentral Ideas

Settings and activity

3 results found

  1. Time out feature within IVR menu

    13 votes
    Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Rachel shared this idea  · 

  2. Contact Broadcast - Pager for Emergencies

    8 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » SMS/Text  ·  Admin →
    How important is this to you?
    An error occurred while saving the comment
    Rachel commented  · 

    With world conditions getting scarier and most users using the RingCentral Desktop App, it would be great to have a way to broadcast a verbal announcement through the App.

  3. Account-Wide Holiday Settings and/or Holiday Templates

    235 votes
    24 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Implemented  ·  AdminJessica H. (Admin, RingCentral) responded

    Learn how to set up and apply a holiday call handling template as an admin here: https://support.ringcentral.com/article-v2/Setting-custom-holiday-rules-for-user-extensions.html?brand=RingCentral&product=RingEX&language=en_US

    An error occurred while saving the comment
    Rachel commented  · 

    With over 300 locations migrating to RingCentral from NFP, it would be great to have a way to select all components and apply a template that has the Holiday Schedule defined. Without this feature, hundreds of components have to be manually edited.