Settings and activity

3 results found

1. Time out feature within IVR menu

   14 votes

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   Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Rachel shared this idea  ·  Jun 10, 2022

2. Contact Broadcast - Pager for Emergencies

   10 votes

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   Under Review  ·  2 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Rachel commented  ·  Jun 10, 2022  ·  Edit…  ·  Delete…

   With world conditions getting scarier and most users using the RingCentral Desktop App, it would be great to have a way to broadcast a verbal announcement through the App.

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3. Account-Wide Holiday Settings and/or Holiday Templates

   241 votes

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   27 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Implemented  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

   Learn how to set up and apply a holiday call handling template as an admin here: https://support.ringcentral.com/article-v2/Setting-custom-holiday-rules-for-user-extensions.html?brand=RingCentral&product=RingEX&language=en_US

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   Rachel commented  ·  Jun 10, 2022  ·  Edit…  ·  Delete…

   With over 300 locations migrating to RingCentral from NFP, it would be great to have a way to select all components and apply a template that has the Holiday Schedule defined. Without this feature, hundreds of components have to be manually edited.

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