Settings and activity
47 results found
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36 votes
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9 votes
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5 votes
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3 votes
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19 votes
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4 votes
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4 votes
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12 votes
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16 votes
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5 votes
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12 votes
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18 votes
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4 votes
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3 votes
An error occurred while saving the comment Scott commented
Will someone who approves RingCentral enhancement features please take the time to look how Mitel Connect (ShoreTel) and Mitel MiCollab offer users to create "Call Handling Modes" aka: Status Settings (On Vacation, In a Meeting, Out of Office, ETC) that each allow custom call flow settings. In a Meeting will also change what happens for inbound calls while the user is set to In a Meeting, On Vacations call flow could be completely different result for inbound calls.
I've been asking for better end user Call Status/Call Rules flexibility since 2021!!!
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3 votes
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2 votes
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3 votes
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7 votes
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10 votes
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7 votes
Scott supported this idea ·
RingEX as a whole is still lacking very basic options to handle inbound calling rules. It's 2025! Sure AI is all the buzz, but please, please take a hard look at how flexible ShoreTel (Mitel), 3CX, Zultys, and many others offer the users to customize inbound call handling.