Settings and activity
17 results found
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169 votes
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32 votes
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3 votes
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22 votes
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4 votes
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102 votes
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92 votesPlanned ·
AdminJessica Hernandez
(Community and Social Media Engagement Manager, RingCentral)
responded
Currently, as the host of a conference call you are able to remove participants from the call. The functionality to remove yourself as the host from the call and the call still remain active is being developed. Planned release Q2 2024. -
9 votes
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12 votes
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13 votes
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39 votes
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5 votes
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5 votes
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4 votes
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5 votes
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143 votes
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529 votesImplemented ·AdminJessica Hernandez
(Community and Social Media Engagement Manager, RingCentral)
responded
This is now live! Check it out in app under Notifications and Audio
An error occurred while saving the comment 
Scott
commented
Coming from the ShoreTel (Mitel MiVoice Connect) world I am finding several basic features lacking with RingCentral. The simple ability to send calls directly to voicemail or skip the device in use on a video call for starters. Let alone the option to control how many concurrent inbound calls I want to allow.Missing the option to control new inbound calls while in a meeting. (RC Please Add)Missing the option to define a users’ “Call Stack”. EX: Call Stack sent to 2, the 3rd call work route to voicemail, another device or predefined destination.Missing the option to load custom sounds for all notifications, SMS, DM, Ringtones, etc Missing Advanced Routing based the calling party. VIP Users always ring device even in DND for exampleThese are just a few basic features that appear missing with RingCentral’s MVP client I hope to see added in the near future. Most of them are 10+ years old, nothing cutting edge.
Another very simple Mitel feature missing with RingCentral. It sure would be nice to have real Call Handle option when changing Share Status. Out of Office, In a Meeting, Vacationing, etc. Each status setting should have custom call routing options based on the status. ie: Out of Office - Forward all calls to voicemail which is a different recorded greeting than In a Meeting status call routing.