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  1. Allow voicemails to forward to another extension and via email

    4 votes

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    Planned  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Sigfredo shared this idea  · 

  2. Shared SMS were multiple users can receive and send SMS on specific number

    591 votes

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    115 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
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    Sigfredo commented  · 

    Would be a great feature for helpdesk staff. Can be added to the call queue groups themselves to allow or not allow texting at that number with the ability to accept text, and then forward it everyone on the queue and any overflow queues as a one way text receipt for urgent system alerts, 2FA authentication, etc.

  3. Bulk Delete All Voicemails

    81 votes

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    11 comments  ·  Phone & Messaging » Other  ·  Admin →
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