Settings and activity
3 results found
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4 votes
Sigfredo
    
 shared this idea
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1,245 votesPlanned ·
AdminJessica Hernandez
    (Community and Social Media Engagement Manager, RingCentral)
 responded
    This Beta has been closed, if you've been selected for the Beta, our product team will be reaching out! We will keep you posted if you were not contacted for Beta in November.
Thank you!
An error occurred while saving the comment  - 
82 votesImplemented ·
AdminJessica Hernandez
    (Community and Social Media Engagement Manager, RingCentral)
 responded
    This has been implemented! Please ensure you are on the latest version of the app 22.3.3. Latest version will be rolled out across this week 9/20-9/26.Learn more about in app bulk voicemail deletion here: https://support.ringcentral.com/app/phone/desktop-web/managing-voicemails-ringcentral-app-desktop-web.html 
        
Would be a great feature for helpdesk staff. Can be added to the call queue groups themselves to allow or not allow texting at that number with the ability to accept text, and then forward it everyone on the queue and any overflow queues as a one way text receipt for urgent system alerts, 2FA authentication, etc.