Settings and activity
3 results found
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4 votes
Sigfredo shared this idea ·
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765 votesUnder Review ·
AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded
This function is supported by our Beetexting integration today! Learn more here: https://www.ringcentral.com/apps/beetexting.
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82 votesImplemented ·
AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded
This has been implemented! Please ensure you are on the latest version of the app 22.3.3. Latest version will be rolled out across this week 9/20-9/26.Learn more about in app bulk voicemail deletion here: https://support.ringcentral.com/app/phone/desktop-web/managing-voicemails-ringcentral-app-desktop-web.html
Would be a great feature for helpdesk staff. Can be added to the call queue groups themselves to allow or not allow texting at that number with the ability to accept text, and then forward it everyone on the queue and any overflow queues as a one way text receipt for urgent system alerts, 2FA authentication, etc.