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Settings and activity

3 results found

  1. Bulk action or script on Disabling enforced SSO

    2 votes

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    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  2. Add a saves as pdf button on LOB analytics

    3 votes

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    Under Review  ·  0 comments  ·  Analytics & Reporting » Other  ·  Admin →
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  3. Ability to generate report that tracks an agents status throughout the day, like when they're available/not available/ on DND etc

    488 votes

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    Future Consideration  ·  72 comments  ·  Analytics & Reporting » Other  ·  Admin →
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    Alan commented  · 

    is it possible to report on queue members and whether they are active or not, or for how long in a timeframe they have not been available for queues they are part of