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1. Shared SMS were multiple users can receive and send SMS on specific number

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   115 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Planned  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

   Update March 2024: This feature has been delayed. Current estimated timeline is Q4 2024. 

   
   

   Planned for Q2 2024.

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   Marisol commented  ·  Apr 28, 2023  ·  Edit…  ·  Delete…

   My company provides a unique number to each employee. I manage a team who regularly texts with clinical staff and patients. When a user is on vacation, I need a way to forward their calls and texts to another user so there is appropriate coverage & the recipient does not go unanswered.

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