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← RingCentral Ideas

Settings and activity

8 results found

  1. Make it possible so that searching for call recordings in RingSense can be done by using UII

    4 votes

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    0 comments  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » ACE for RingCX  ·  Admin →
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    Implemented  ·  Sushant Hiray responded

    This feature is now available on your account.


    Head over to interactions tab -> advanced filters -> expand interaction context. You can search via UII as well as various other RingCX specific attributes

    Marcus Aurelius De Lacy shared this idea  · 

  2. iMessages to work on RC app

    17 votes

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    3 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
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    Marcus Aurelius De Lacy supported this idea  · 

  3. Provide the option for customers to stay on an older GUI of the RC admin portal

    1 vote

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Marcus Aurelius De Lacy shared this idea  · 

  4. Ability of the admin to disable voicemail pin of a specific user

    11 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  5. Customer is requesting to have a report that will show the logs that records the actual key press.

    15 votes

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    3 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  6. Multiple phone numbers field for RingCX lead list

    6 votes

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    Needs More Information  ·  0 comments  ·  RingCX » Automated outbound dialing, campaign & lead mngmt  ·  Admin →
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  7. Rooms and Devices Status for 24 hours

    2 votes

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    Under Review  ·  0 comments  ·  Analytics & Reporting » Other  ·  Admin →
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  8. Attach File in RingCentral App using company-wide Google Drive global account

    4 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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