Settings and activity

8 results found

1. Make it possible so that searching for call recordings in RingSense can be done by using UII

   4 votes

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   0 comments  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » ACE for RingCX  ·  Delete…  ·  Admin →
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   Implemented  ·  AdminSushant (Sr Director, Machine Learning, RingCentral) responded

   This feature is now available on your account.

   
   

   Head over to interactions tab -> advanced filters -> expand interaction context. You can search via UII as well as various other RingCX specific attributes

   Marcus Aurelius De Lacy shared this idea  ·  Dec 27, 2024

2. iMessages to work on RC app

   17 votes

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   3 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Marcus Aurelius De Lacy supported this idea  ·  Mar 7, 2024

3. Provide the option for customers to stay on an older GUI of the RC admin portal

   1 vote

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Marcus Aurelius De Lacy shared this idea  ·  Mar 29, 2023

4. Ability of the admin to disable voicemail pin of a specific user

   11 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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5. Customer is requesting to have a report that will show the logs that records the actual key press.

   15 votes

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   3 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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6. Multiple phone numbers field for RingCX lead list

   6 votes

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   Needs More Information  ·  0 comments  ·  RingCX » Automated outbound dialing, campaign & lead mngmt  ·  Delete…  ·  Admin →
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7. Rooms and Devices Status for 24 hours

   2 votes

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   Under Review  ·  0 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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8. Attach File in RingCentral App using company-wide Google Drive global account

   4 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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