Settings and activity

5 results found

1. Automated reports for RingSense managers

   37 votes

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   2 comments  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » AI Conversation Expert (ACE)  ·  Delete…  ·  Admin →
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   Planned  ·  AdminSushant (Sr Director, Machine Learning, RingCentral) responded

   Thanks so much for sharing this suggestion! I’m happy to let you know that we’ve added it to our product roadmap for the upcoming quarter. We’ll update this thread and let you know here as soon as it’s live for our customers.

   Rahul supported this idea  ·  May 21, 2025

2. Reduce Call drop Rate

   1 vote

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   New  ·  0 comments  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » AI Receptionist (AIR)  ·  Edit…  ·  Delete…  ·  Admin →
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   Rahul shared this idea  ·  Mar 3, 2025

3. Call Queue setting options.

   1 vote

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   Under Review  ·  0 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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   Rahul shared this idea  ·  Sep 7, 2022

4. Disable email notifications for call recordings

   30 votes

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   Under Review  ·  4 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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5. Ability to have a route option to an IVR if a member of a call queue is busy or is set to DND.

   5 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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